Healthcare Assistant

3 months ago

Sutton, United Kingdom Sutton Primary Care Networks Full time

Job summary

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Main duties of the job

New patient health checks Annual health checks BP monitoring Urinalysis Phlebotomy Spirometry Chaperoning duties Adult immunisations Provide lifestyle advice to patients, making any necessary referrals within the Practice Weight monitoring Processing and management of laboratory samples requested by GPs and Nurses Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed Vaccine and cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Ensure clinical waste collection runs smoothly, reporting any problems to the Nurse Manager Preparing and maintaining environments and equitment before, during and after patient care interventions, including assisting GPs during the performance of minor surgery Assisting in the assessment and surveillance of patients' health and wellbeing Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and wellbeing and how it can be promoted Assisting with the collection and collation of data on needs related to health and wellbeing

About us

Our Sutton PCNs are forward-looking, friendly and focused on providing a wide range of excellent healthcare services to patients in Sutton and the surrounding area. Our PCNs between them are led 9 PCN Clinical Directors. The PCNs work together as they see the benefits of working together in a larger GP partnership and are delighted to be realising some of those benefits now. Because of our scale, not only are we more resilient and efficient but we are able to invest in continuous quality improvement, enhanced care, new services and training and developing our workforce. We value the diversity of our colleagues and actively champion an inclusive culture and are committed to helping our colleagues achieve a work/life balance.

Job description

Job responsibilities

Administration and professional responsibilities

Participate in the administrative and professional responsibilities of the Practice team Ensure accurate and legible notes for all consultations and treatments are recorded in the patient's notes Ensure the clinical computer system is up to date with accurated details recored Ensure accurate competion of all necessary documentation associated with patient health care and registration with the Practice Ensure collection and maintainance of statistical information require for regular and ad hoc reports Attend and participate in Practice meetings are required Assist in formulation of practice philosophy, strategy and policy Re-stocking and maintainence of clinical areas and consulting rooms Create and send recall letters for clinics Assist in seasonal and special projects as required, like flu campaign Ordering and display of health promotion materials Person Specification

Experience

Essential

Experience working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work) Experience working within a GP Practice

Desirable

Demonstrates an understanding of Clinical Governance skill Health and Safety Awareness Basic first aid knowledge Basic knowledge about Blood Borne Diseases

Qualifications

Essential

NVQ Level 2 in Health and Social Care or equivalent

Desirable

Phlebotomy accredited Immunisation and Vaccination accredited Ear Syringing accredited (Training will be provided)

Knowledge and Skills

Essential

Great communication skills Customer Service skills/ Patient focussed Ability to work as part of a team Computer skills Organisational skills Effective time management skills Confident around other Health Professionals Great communication skills Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans and reports

Desirable

Knowledge of community development approaches Knowledge of motivational coaching and interview skills Knowledge of VCSE and community services in the PCN

Personal Attribution

Essential

Ability to listen, empathise with people and provide person centred support in a non-judgemental way Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Adaptable to change Commitment to reducing health inequalities and proactively working to reach people in all communities Able to support people in a way that inspires trust and confidence, motivating others to reach their potential Able to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders. Ability to identify risk and assess/manage risk when working with individuals Ability to maintain effective working relationships and to promote collaborative practice with all colleagues Demonstrates personal accountability, emotional resilience and works well under pressure Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines High level of written and oral communication skills Ability to work flexibly within a team or on own initiative

Desirable

Full UK Driving license and own transport

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