OneCall Officer

Further Information This is an exciting opportunity to join the OneCall team, we are looking for someone with the potential to make a difference to the lives of our clients, helping them maintain independent living in their own homes.

Any potential team member will have the drive and determination to do the very best for the residents that we serve in Stockton-on-Tees.

No two days are the same within OneCall, you could be office-based dealing with OneCall’s clients via our call handling platform one day, responding to clients in their own homes following a fall the next, and visiting clients’ homes to update their profiles the next, all are rewarding in their own way. This diverse role will suit those who are compassionate and supportive whilst also being both resourceful and efficient in their approach to the role. OneCall provide a car for use during your shift plus lifting equipment, PPE & full uniform.

The role consists of day and night-time shift work, working 12 hour shifts and covering a 24-hour period of service delivery.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued, and supported to make a positive contribution at work.

If this opportunity sounds of interest, then please apply. 

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the Personal Statement on the application form, as this information is used to select candidates for interview.

Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.

These posts are on fixed-term contracts for 12 months. 

We offer an excellent total reward package, including: A competitive salary of up to £24,702.  27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available. Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement. Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.

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