Traffic Office Administrator

1 month ago


Carlisle, United Kingdom Royal Mail Full time

Traffic Office Administrator
Job Reference: 316876 Location: Carlisle VOC, CA3 0PP 
Job type: Permanent contract 
Hours: 40.00 hours per week, working 3.5 days across Mon-Thurs, 06:00-18:30

There has never been a more exciting time to join us We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

The Traffic Office Administrator is a vital role at Carlisle VOC as it plays a part in supporting a safe, efficient and cost-effective fleet. Standards and methodology must be followed while you:

• Ensure that the Distribution Management System is kept up to date and data correctly input daily, all drivers are de-briefed at the end of their duty. 

• Ensure that Isotrak, Business Asset Tracker and Vision FTA, the system we use to record our HGV drivers hours is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation. 

• Issue vehicle keys and logbooks in line with Royal Mail standards.
• Ensure digital tacho cards are downloaded in line with Royal Mail policy.
• Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
• Ensure planned maintenance is carried out for vehicles and that the maintenance board and vehicle files are kept up to date.

In addition, the role will be required to cover additional admin duties as and when required.

A bit about you

• Organised, independent and self-motivated
• Knowledge of safety and legal requirements, including drivers’ hours legislation, vehicle checks, Safe Systems of Work, risk assessments and accident investigation 
• Industry experience and working knowledge of the mail and parcel operation preferred 

• Computer literate with good numeracy and literacy skills, and good knowledge of Microsoft Excel and Word 

• Able to input data to set deadlines whilst maintaining confidentiality at all times

What we do for you

To deliver on our ambition we want the best and that’s why we’re delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive: 

• Pay monthly, hourly rate of £12.54 per hour (£26,164 per annum)
• Overtime 1.25x the normal hourly rate 
• 22.5 days holiday, rising with length of service • Contributory pension scheme • Lots of opportunity to develop a career
• Full uniform provided if you’re on a contract of longer than three months
• Excellent parental leave policy
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership



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