Business Intelligence Analyst

The role

Business Intelligence Analyst with Smart DCC

Manchester

Competitive Salary plus benefits

Role

In our Data and Analytics team, we're focused on using data to drive our organization forward.

Our organization seeks a Business Intelligence Analyst dedicated to solving business problems through data-driven insights. In this role, your primary mission will be to analyse complex data sets to answer key business questions and guide strategic decisions. While data modelling remains a component of your duties, the emphasis will shift towards applying these models and other analytical tools to directly address and resolve business challenges.

As a Business Intelligence Analyst, you will dive into data analysis, employing your analytical skills to uncover trends, patterns, and insights that are critical for decision-making. Using SQL for data manipulation and BI tools such as Power BI or Tableau, you will craft reports and dashboards that clearly present these insights to stakeholders across the organization.

Your role involves working closely with different business units to understand their challenges and data needs. By translating business problems into analytical queries, you will leverage data to propose actionable solutions, making data-driven recommendations that drive the organization forward. Your ability to communicate these insights effectively, turning complex data into understandable and actionable information, will be crucial.

In this capacity, your work will not just support but actively drive strategic initiatives, optimizing operations and identifying growth opportunities through a keen understanding of data. You will ensure that our decision-making processes are informed by timely, accurate, and relevant data insights.

This Business Intelligence Analyst position is ideal for individuals who are passionate about applying data analytics to solve real-world business problems. If you have a knack for identifying trends and drawing meaningful conclusions from data, and you're skilled at communicating these insights to inform strategic decisions, this role offers a dynamic opportunity to impact our organization's success.

What will you be doing?

• Data Collection and Analysis:

1. Gather business requirements from stakeholders to understand their data needs.

2. Extract, transform, and load (ETL) data from various sources into data warehouses.

3. Analyze large datasets to identify trends, patterns, and insights.

• Reporting and Visualization:

1. Develop and maintain dashboards, reports, and visualizations to present data insights clearly and effectively.

2. Use tools like Power BI or Excel or similar BI tooling to create interactive and user-friendly reports.

• Data Management:

1. Ensure data accuracy, integrity, and security.

2. Clean, organize, and structure data for analysis.

3. Implement data quality standards and procedures.

• Collaboration and Communication:

1. Work closely with business stakeholders, including management, to understand their needs and provide data-driven solutions.

2. Communicate findings and insights clearly to non-technical stakeholders.

• Performance Measurement:

1. Develop key performance indicators (KPIs) and metrics to measure business performance.

2. Monitor and analyse performance trends, providing actionable insights for improvement.

• Technical Expertise:

1. Utilize SQL for querying and manipulating data.

2. Use programming languages such as Python or R for advanced data analysis.

3. Implement data modelling techniques to structure data effectively.

• Problem Solving:

1. Identify business problems and propose data-driven solutions.

2. Conduct root cause analysis to address data issues and business challenges.

What are we looking for?

• Ability to think critically and align BI tasks with business objectives under guidance.

• Understanding of data management, analytics, and data governance principles.

• Proficiency with BI tools like SQL, Excel, Tableau, or Power BI for data analysis and visualization.

• Skills in data extraction, transformation, and loading (ETL) processes.

• Knowledge of data warehousing concepts and data modelling techniques.

• Exposure to project management methodologies to support BI projects.

• Proficiency in resource utilization and forecasting within the BI team.

• Interpersonal and communication skills for collaborating with team members and stakeholders.

• Ability to gather and understand stakeholder requirements.

• Willingness to learn and provide support to the BI team.

• Problem-solving skills to identify issues and propose solutions with guidance.

• Eagerness to contribute within a team environment and assist in initiatives.

• Developing collaboration and relationship-building skills.

• Ability to manage stakeholder interactions and priorities with guidance.

• Attention to detail and analytical skills for problem-solving.

• Initiative and motivation to learn and grow within the role with supervision.

• University degree or equivalent experience in business or a STEM subject and experience in a relevant regulated industry would be beneficial.

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, please contact .

Capita Opportunity Statement

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.

Top of Form

Bottom of Form

Smart together

Our values and behaviours

Make a difference

We believe in our purpose. Together, we work as one team, always looking for ways to improve and support DCC’s role in a low-carbon future.

Act with integrity

We treat everyone with kindness, consideration and respect. We keep our promises to our customers. And if something doesn’t feel right, we speak up.

Be accountable

You can depend on our word. We’re clear about our roles and we take the initiative, while respecting the processes we have in place.

Rewards & Benefits

Get perks that work

Personal Development

Our training and development opportunities help you be your best self – from regular 1-2-1s all the way up to professional qualifications.

Group income protection

Provides a continuous income if you're unable to work due to illness or injury for more than 26 weeks.

Pension Plans

Our Capita Choice partners will match the salary contributions you make to your pension up to 5%, depending on your plan and time with us.

Flexible Holidays

Need more time off? Increase your standard 25 days of leave by buying extra to rest, spend time with family or satisfy your wanderlust.

Cycle to Work Scheme

We’re big on keeping things green. If you want to cycle to work, we'll loan you the gear through salary sacrifice to make it tax-efficient.

Flexible working

As we all transition to a new normal, we can help you find the hybrid working pattern that suits you and your team best.