Race-day Customer Care Steward

4 months ago

Carlisle, United Kingdom G4S Full time

Carlisle is a key location for G4S Events - from horse racing to corporate conferences you could be part of it all

SIA training will be provided to a limited number of candidates who wish to upskill and work as Security Officers. 

Join G4S as a Race-day Customer Care Steward to play your part in making some of the world's most exciting events an experience for everyone. You will be part of a team ensuring that some of the UK and the world's biggest events run in a safe, secure way, ensuring that everyone has a first class experience.  If you're open to travel we even have opportunities to be part of some of the biggest events in the UK. 

Our Race-day Customer Care Stewards provide a visible reminder that safety is our number one priority for visitors and staff. You will be responsible for securing the venues, staff and visitors.

This may include:

  • Carrying out pre and post event safety checks ensuring compliance with safe working procedures

  • Greeting, assisting  and directing visitors attending the event

  • Ensuring that no prohibited or restricted items are taken into the secured zones within the venues

  • Monitoring visitor / crowd movements and behaviour to identify potential issues or incidents and to take action as necessary

Benefits:

  • Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more.

  • Free access to , Mental Health,   Financial and Well Being Services

  • Holiday pay

  • Pay rate -  £11.44 per hour (minimum) 

  • Company Pension

  • Training Opportunities

  • Free travel to qualifying events outside of the region

You will be employed on a casual basis meaning you can work as many events as you like and make extra income at weekends or in the evenings. 

No experience is required as we'll give you all the training you need - applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential, however, you must be willing to go through the funded training once on board.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once. 

Our recruitment and selection process will include a face to face interview, once your application has been received, a member of our team will be in touch to get this arranged for you.

You will just need to complete the following application form and one of our recruiters will be in touch to discuss the next steps. Our recruitment and selection process will include an interview and screening to BS7858 standards.

Given the nature of the industry, we do need to ask some questions for security and compliance purposes, but don’t worry - you will only need to complete them once.

In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In Europe, we have an extensive network of offices and more than 46,500 employees to support our local communities and customers.  We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit  or .

*Total workforce includes employees and subcontractors

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