Project Lead

3 months ago

Sheffield, United Kingdom South Yorkshire Housing Association Ltd Full time

Job Description

3 x Project Lead roles Permanent

Cuthbert Bank – 37 hours LiveWell in the Community – 30 hours Housing First Rotherham & Doncaster – 37 hours

Working Hours: 9.00am – 5.00pm, Monday to Friday- with some flexibility needed based on service need.

1 role Based at Cuthbert Bank, 2 hybrid roles based in the community working from SYHA Head Office in Sheffield city centre.

About the services

Cuthbert Bank: SYHA’s Cuthbert Bank service has provided a home and support to families affected by homelessness in Sheffield for decades. We are proud of the service and the impact that it has in supporting families to develop essential skills including tenancy ready support and debt management to ensure they are well placed to positively move on from the service into a long-term, secure tenancy.

LiveWell in the Community : SYHA’s LiveWell in Community service provides a quality home dispersed in the community for up to 2 years with support around with mental health conditions. With a strength-based approach to support people develop essential skills to move to independent living in their own homes.

Housing First Rotherham & Doncaster Housing First is a flagship SYHA homeless service supporting people with experience of multiple disadvantage. Housing First is an international evidence-based model which provides flexible and intensive wraparound support to people in their home. SYHA is committed to delivering high fidelity housing first which delivers exceptional outcomes for our customers.

The role as Project Lead of these services is a critical role in managing the service and the outcomes for our customers. As Project Lead, you will lead a dynamic team and be passionate about delivering customer focused services. You will understand the importance of people being encouraged to identify their own strengths so they can positively develop strategies to enable them to better manage their housing and engage with support services. Your leadership of the service will play an important role in realising this outcome.

Performance management of the Team, enabling staff to reach their potential Oversight of the housing management expectations of the project including repairs, voids and income management. Ensuring that all aspects of health and safety are managed effectively and working to the legislative requirements Ensuring that data performance is accurate and evident. Work with our Quality & Impact Manager to embed a culture of continuous improvement and high standards of service delivery. Promoting the service and managing referrals into the service Managing a staff rota (if applicable) and ensuring the service is effectively resourced.

Who you are:

We would like to hear from you if you have excellent leadership skills with a flexible approach to problem solving and decision making. We are committed to embedding a culture of continuous improvement across our services, so someone who has both the curiosity and courage to unpick knotty barriers and issues to achieve the best outcomes for our customers. We want you to be a great communicator with staff, customers and others possessing a positive can-do approach. In addition, you will be able to prioritise and organise your tasks and administration to meet deadlines and reporting requirements. Ideally you will have experience of supported housing or support services, as well as an understanding of the housing management aspect if applicable to the role you wish to apply for.

Our benefits:

Salary – £34,391 pro rata Permanent 30 & 37 hours per week Working Hours: 9.00am – 5.00pm, Monday to Friday- with some flexibility needed based on services need. Based at Cuthbert Bank / SYHA Head office Generous holiday entitlement – 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.Pension contributionExcellent flexible working options including hybrid working, Flexi Time, Condensed Hours, Part Time, and Job Share.Excellent benefits including: SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus, advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental healthWestfield Health (employer paid)CounsellingDiscounted gym membershipCycle to work scheme

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

For the purposes of the Rehabilitation of Offenders this role is an excluded job.

Closing Date: 5pm on Friday 6th September 2024.

Shortlisting: If successful, you will be contacted by close of play Monday 9th September and provided with the timetable for the interview and assessment.

Interview Date: Assessment day will be either Tuesday 10th September or Friday 13th September and you will need to book out about 3 hours.

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