Field Application Engineer

2 weeks ago

London, United Kingdom A3 Full time

Description

This is a full-time remote role for a Field Application Engineer at Rethink Robotics, Inc. The Field Application Engineer will be responsible for the technical training of our distribution and integration partners, providing assistance of the integration of our robots at customers, sales engineering assistance, and customer success management. The role involves development / refinement of robotic applications, hands-on problem-solving, and collaborating with the sales team to deliver exceptional robotics solutions. Travel will be required up to 60% of the time, including attending trade shows, collaborating with partners and visiting customer sites to ensure the success of our installed robotics base.

Major Duties & Responsibilities

Key Responsibilities:

Collaborate with distribution and integration partners to develop custom applications for our collaborative robots and autonomous mobile robots in customer environments Serve as a technical liaison between customers, integrators, and internal teams, ensuring our products meet the specific needs of end users Support trade shows, conferences, and customer demonstrations, showcasing the capabilities of our robots and promoting our solutions to a wide audience Provide technical expertise to customers and partners, helping them understand the best applications and use cases for our robotic products Assist in troubleshooting, testing, and refining robotic applications in collaboration with integrators, ensuring successful deployment Maintain a thorough understanding of market trends, customer needs, and technological developments in collaborative robotics and automation Provide feedback to the product development team based on customer and partner interactions, ensuring continuous improvement of our products

Minimum Education & Experience

Required Qualifications:

Bachelor's or similar degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field 3+ years experience in Field Applications and Technical Support in the automation, robotics, high tech or electronics industry Knowledge of collaborative robots, autonomous mobile robots, or similar automation technologies Strong problem-solving, analytical skills and the ability to think creatively when developing new applications for robotics Excellent communication and interpersonal abilities paired with a sales affinity Experience attending trade shows and presenting technical solutions to potential customers

Preferred Qualifications:

Familiarity with specific robot brands and programming platforms (e.g., Universal Robots, KUKA, Fanuc, ABB or similar) Experience working with vision systems, sensors, and AI technologies related to robotics Prior experience working with distributors and integrators in a technical support or application development role Knowledge of safety standards and regulations for robotics in manufacturing environments

Interested candidates should send resumes to info@rethinkrobotics.com.

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