Field Service Engineer

3 months ago

Pontypridd, United Kingdom Cardiff and Vale University Health Board Full time

Job summary

This role is within ALAS Posture & Mobility Service based within Treforest Industrial Estate. We are looking for two individuals who are self motived, organised and team players. The postholders will work within the community repairing wheelchairs and will be provided with a UHB vehicle. It is essential for the candidates to have the ability to safely use a range of engineering tools with good practical abilities.

A clean driving license is required as the role will involve daily driving around South Wales. NVQ Level 3 or equivalent technical qualification is essential. To have experience working with wheelchairs in a technical capacity is desirable as well as working in wheelchair or related successful candidates will need to be patient focused ensuring the best service is provided to our service users. We are looking for candidates who are flexible and committed to the role.

The two roles are full time posts working Monday - Friday, however due to the nature of the role, the successful candidates will need to part of the out of hours emergency repair service.

Main duties of the job

The main duties of the Field Service Engineer post are as follow;

The repair and adjustment of wheelchairs including the fitting of wheelchair components. To undertake visits to the homes of patients across South Wales and will therefore need to hold a full driving license and be aware of lone worker issues. To carry out administrative functions to support the clinical and technical team, that will include necessary administration, loading and unloading equipment, checking equipment prior to fittings and monitoring van stock. To be part of the out of hours emergency repair service. To assess and diagnose faults in Posture and Mobility equipment and undertake appropriate repairs in the community to ensure that the equipment is functional and safe for patient use. Carry out basic programming/diagnostics of powered wheelchairs. Demonstration and adjust the setup of the wheelchair and accessories in the patient's own home/ community or school, under the clinical guidance and direction of the Senior Clinician / Technicians. Responsible for the fitting of special accessories at the clinic or in the person's own home / place of residence/school within a specified range under instructions from senior clinical/technical staff. To be flexible with time management if providing an on-call out of hour's service as required.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is "Caring for People, Keeping People Well", and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications

Essential

NVQ Level 3 or equivalent technical Qualification Educated to GCSE level

Experience

Essential

Direct contact with people on a daily basis. Willing to receive training

Desirable

Experience working with wheelchairs in a technical capacity. Experience of working with people with a disability.

Skills

Essential

Ability to use a computer. Ability to safely use a range of engineering tools, good practical abilities. Communication skills.

Desirable

Qualification in a practical skill(s)

SPECIAL KNOWLEDGE

Desirable

Working in a wheelchair or related service.

PERSONAL QUALITIES

Essential

Enthusiastic. Committed approach. Adaptable. Flexible approach to work Good team player.

OTHER

Essential

Full driving license.

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