Civil Enforcement Officers

3 weeks ago


Birmingham, United Kingdom Marston Holdings Full time
Role - Civil Enforcement OfficersLocation - BirminghamAt NSL, our vision is to make the UK a safer, fairer, and better place to live and work. We help our clients innovate and improve services to deliver better outcomes. Built on trust and respect, we are driven and inspired to deliver as one team and are proud of what we do. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure. With over 4,000 colleagues in 250 locations across the UK we serve over 150 clients and 20 million citizens.Do you enjoy working outdoors, helping people and have great communication skills?Do you have excellent customer service skills and enjoy being active? If so, NSL are currently recruiting for Civil Enforcement Officers. What you will be doing Our Civil Enforcement Officers are the eyes and ears of the local community, patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.You will play a significant role in reducing traffic congestion and improving air quality through the enforcement of parking restrictions.Your day will be spent, mostly outside, in all weathers, walking 10 plus miles per day, so please consider this before you apply.You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations.You will be required to work 40 hours per week, Monday to Sunday (including some Bank Holidays). Shifts vary so flexibility for the role is essential. What you will need You must enjoy dealing with people, be friendly polite, and willing to offer support, advice and assistance to colleagues and customers.PC skills would also be an advantage, as you will be using a handheld device daily. In return for your hard work Paid Training, Free Uniform, Paid Holiday, Employee Benefit Scheme- Including Cycle to Work Scheme, Childcare Vouchers & Discounts, Reward & Recognition Scheme. Training & development opportunities Employee Consultative Committee to represent the voice of colleaguesWe are an equal opportunities employer. • Driving licence. (essential)• Computer literate.• Ability to communicate with the public, often in difficult and demanding circumstances.
• Customer service.

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