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Infrastructure Delivery Manager

4 months ago


London, United Kingdom Axiom Software Solutions Limited Full time

A Delivery Manager is responsible for drivingleading and delivering:

1. Management ofkey technology deliverables partnering with the business projectmanager working within agreed processes leading to successfuldelivery against plan.
2. They will coordinateTechnology activities and manage dependencies to deliver therequired work packages across the project.
3. ReportingInfrastructure progress against plans to the PM and managing /escalating exceptions to the PM and project governanceboards
4. Building key internal and external networks inorder to hold effective negotiations
5. Managingresource demand securing commitments from all relevant Technologygroups & providing effective reporting.

Key areas of responsibility Percentage of time 50%
Management of key technology deliverables Partneringwith
the business project manager working within agreed
processes leading to successful delivery against plan.
Coordinating Technology activities and managedependencies
to deliver the required work packagesacross the project.
Percentage of time 10%
Building key internal and external networks in order to hold
effective negotiations
Percentage of time30%
Raising of resource demand and securing ofcommitments
from all relevant Technology groups
Percentage of time 10%
Production ofdetailed IT delivery plans and effective
reportingrelating to the work streams/packages under direct
management.
Functional knowledge (essential)

The Infrastructure Delivery manager willhave strong technical experience across:
The deliveryof IT related projects.
A strong emphasis on qualityaccuracy and meeting deadlines.
Excellent stakeholdermanagement skills with the ability to advise senior staff on areaof expertise and present at Project Board / Delivery Board meetingsbusiness decisions at senior management level.
Excellent written and verbal communication skills.
Strong organisation & facilitation skills.
Capable of planning and strategic thinking. Demonstrates forwardplanning of own work and that of their delivery team in alignmentwith the overall project.
Selfmotivated and able towork calmly under pressure.
Able to acquire theappropriate resources to delivery against agreed requirementsdriven from the solution design
Able to quicklyidentify and resolve issues and flaws in product delivery andresource competencies so that they can be escalated appropriately.
Awareness of gated processes and required deliverables.
Experience of delivery in both a waterfall and Agilemanner.
Awareness and management of Risk identification& mitigation.
Good understanding of a typicalproject and systems development lifecycle
The idealcandidate will have relevant professional experience and /orappropriate industry qualifications

Business expertise The Delivery manager will have adequate industryknowledge and ….
Understands theBank’s position on key matters and how this relates tothe work of their team and the wider division both internally andexternally.
Organisational awareness with broadknowledge of the Divisions across Technology to provide insight andrecommendation initiatives change and longterm roadmaps.
Have a breadth of knowledge of Bank business areas andtheir IT requirements
Broad understanding ofTechnologies strategic goals initiatives and changes implementedoutside of domain / Division to ensure desirable outcomes forTechnology in line with the Bank’s objectives.
Specialist knowledge understanding and experience ofthe Bank of England operations would be an advantage.

Leadership

1. The DeliveryManager will primarily provide management oversight planning andguidance to Infrastructure team members originating from both theprojects lead domain & other domains where appropriatewithin the Infrastructure department of Technology.

2. Each project will be assigned a project manager roleand have an assigned Lead Domain with in the Technology department.The Lead Domain shall resource the Delivery Manager who will beaccountable for all aspects of IT delivery with the exclusion ofArchitecture testing and service introduction leading to thesuccessful end to end implementation of the IT element of theproject.
3. The majority of projects within the Bankwill require some element of Infrastructure and this role is key inensuring those deliverables are completed.

4. Drives and delivers own pieces of work as well as planning andcoordinating the work of their project delivery team which includescontracting packages of work out to other domains and TechnologySecurity.

5. As the role requires Matrixmanagement and not line management leadership can includemonitoring acting as a coach or mentor and providing thoughtleadership as a subject matter expert. Whilst there are currentlyno direct reports in this role this may change in the future.

Problem solving

1.This is a strategic and tactical role requiring the ability toweigh up and evaluate most appropriate outcome;
1.Analyses a variety of information sources and offers delivery planand associated resources to deliver this presented appropriately
2. Identifies key facts and can differentiate andprioritise issues
3. Turns analysis into relevantoutput for team/division
4. Produces accurateconclusions/recommendations from
5. research based onsound arguments
6.
Nature ofimpact/interaction with others

1.Technology interfaces with every aspect of the Bank. To support theBank’s strategic portfolio it is crucial that Technologyhas the right people in the right roles with the right knowledge. ADelivery Manager will;

1. Shape plan andalign resource taking into account various constraints (i.e. budgetcontrol / headcount constraints/ resource fundability)
2. Ensures continuous sharing of information and encouragecontinuous improvement
3. Adherence to roadmaps laidout in Technology
4. Utilises appropriate resources toachieve deliverables
5. Seeks opportunities to increaseknowledge and profile around the directorate and/or Bank

Interpersonal skills/interaction withothers
1. The Infrastructure Delivery manager will berequired to provide;
2. Effective management of others(delivery team members)
3. Diplomatic and a willingnessto engage with others and listen and adopt views and ideas from awiderange of sources
4. Understanding of theconsequences and impact of project decisions on support teams
5. Ability to advise challenge influence negotiate anddeliver against requirements process and plans
6.Strong communication skills in engaging with all key

Stakeholders & the delivery team. …
1. Awareness of knowing when to act on any key issuesthat require escalation or support from the management
2. Highly collaborative attitude to facilitate best possibleoutcomes for Technology
3. Experience of stakeholdermanagement (e.g. CIO HoD level) with ability and credibility toinfluence negotiate outcomes challenge prevalentthinking