Transformation Service Manager 0-25 Family Health Service

1 month ago

County Durham, United Kingdom Harrogate and District NHS Foundation Trust Full time

Job summary

Our vision is :County Durham supports all children, young people and their families to achieve their goals in life, in an environment that is safe, happy and healthy (Growing Up in County Durham Strategy 2023-2025). The Transformation Manager role within the 0-25 Family Health Service will progress integrated pathways and systems working across County Durham through strong partnership working and co-production, using a data, intelligence and asset based approach. The successful candidate will be a proven change agent and role model who can demonstrate a visionary and innovative approach to care with a good understanding of the local and national health and social care agenda. They will be able to deliver service change and transformation withina complex and dynamic strategic and operational environment. The postholder will work closely with Public Health Integrated Commissioning and Key Partner organisations across County Durham. The Transformation Manager will be responsible for providing the leadership to drive forward key integration and transformation projects acrossthe children's services.

Main duties of the job

Working closely with the Head of Public Health Nursing and Operations 0-19/25 the postholder will lead, plan and implement projects relating to the transformation and integration agenda, and implementation into the 0-25 Family Health Service model. The Transformation Manager will be part of the 0-25 Family Health Service Integrated Management Team, and will have line management responsibility and thematic lead area responsibilities at local and HDFT Children and Young People's Public Health Directorate levels. The Transformation Manager workplan will be regularly reviewed and updated in partnership with Public Health to address key priorities across County Durham to ensure Best Start in Life, reduce health inequalities and ensure continuous improvement. This includes but is not limited to: Family Hubs Breastfeeding Tobacco Dependency and exposure to second-handsmoke Healthy Weight Perinatal Mental Health Speech and Language and School Readiness Outcome measures Representation of the service at strategic level across County Durham and regional forums. Governance: contribute to policy and process developments, learning lessons and continuous improvement processes. Utilise service user feedback to develop services.

About us

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits,health and wellbeing initiatives and opportunities for personal and professional development. o An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement. o Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards o Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees. o Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Job description

Job responsibilities

Excellent people management skills and resilience are fundamental skills required for this role. In addition, change management, project management, mobilisation of services and excellent knowledge of governance are requirements. The post holder will ensure strategic coherence across projects and system level work, and develop and maintain the appropriate environment toensure all programmes and projects are supported to deliver. They will support the clinical and corporate teams in developing and driving a culture of continuous quality improvement as well as ensuring teams are delivering high quality services efficiently. Areas of specific Responsibility include: To support the development; review and implementation of the contractual obligations for technical service delivery. To provide oversight and governance support to all strategic projects within the integrated pathways/ system and priority areas of work in County Durham To lead the implementation of the integrated services transformation workplan in line with the requirements of the contract scope and agreed processes To identify actions derived from the work streams and work in implementing any new integrated pathways and allocate to appropriate persons in a time efficient manner. To oversee and support as required, due diligence capturing noticeable points for escalation, risk (including clinical risks) and identification of process to be documented any risk logs To ensure all contractual and corporate obligations are briefed effectively to the senior operational team. To prepare regular internal status reports identifying current service implementation status, potential risks and opportunities. To be a Liaison between key corporate teams; senior managers; the HCP service and Key Delivery Partners, ensuring consistency and standardisation of working processes. Prepare and manage transformation plans, to ensure the successful implementation and service delivery Actively engage service user and carer representation in service monitoring and development. Participate in audit which is ongoing throughout the service to help maintain clinical effectiveness. Collect and prepare statistical information as required. Using a high level of empathy, analysis and negotiation skills in a non-judgemental way to overcome social and psychological barriers whichcontribute to resistance to change.

Please see job description and specification

If you have any questions or would like a discussion regarding the role please contact Amanda Smith Head of Public Health Nursing and Operations 0-19/25/ Associate Director of Nursing

Person Specification

Essential and desirable

Essential

Registered Nurse on the appropriate part of the NMC Register or equivalent degree oRelevant management qualification or equivalent experience oHighly developed specialist knowledge relevant to working with children and families underpinned by theory and experience

Desirable

Specialist Community Public Health Nurse Qualification (HV / SN) or equivalent post graduate qualification

Experience

Essential

Management and Leadership Experience in NHS Managing Risk Managing budgets Analytical skills

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