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Radiology Appointments Clerk

1 month ago


Steeton, United Kingdom Airedale NHS Foundation Trust Full time

Job summary

An opportunity has arisen for an enthusiastic, self-motivated and pro-active individual to join our Radiology team. Initially the successful candidate will be responsible for day to day booking of Radiology appointments and dealing with patients' and general queries using RIS (Radiology Information System).

We are absolutely committed to ensuring that our patients have the best possible experience within our department. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do. We place a high value on treating all patients, customers and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do.

Main duties of the job

To be responsible for the day to day running of the Radiology appointments module including patients' and general queries.

Booking complex and routine Radiology diagnostic appointments for all modalities within Radiology using RIS (Radiology Information System) and other hospital software. Working with the Radiology admin and clinical teams taking into account any pre-arranged instructions, availability of Radiologists, Radiographers, Sonographers and equipment following Departmental Booking guidance.

About us

We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.

Job description

Job responsibilities

For further details and full details of the role please see the attached job description and person specification attached.

Person Specification

Knowledge

Essential

IT Systems

Desirable

Radiology Information System (CRIS) and/or SystmOne

Skills

Essential

Demonstrable interpersonal and communication skills relevant to post

Desirable

Previous experience working in healthcare environment

Qualifications

Essential

Maths & English GCSE 'C' (or equivalent)

Desirable

ECDL / IT qualification/RSA2 Typing or Word Processing Completed or working towards Level 3 Apprenticeship Qualification in Business Administration.

Experience

Essential

Wide range of clerical skills Experience of computerised systems of work.

Desirable

Experience of booking Medical appointments Experience of using a networked computer system

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