CRM Executive
2 weeks ago
THG is a fast-moving, global technology business that specialises in taking brands direct to consumers.Our world-class proprietary tech and infrastructure powers our extensive portfolio of beauty, nutrition and lifestyle brands and is now helping drive exponential growth of our clients’ brands globally.
We’re powered by a global team of over 7,000 ambitious people around the world. Our culture is fast-paced and entrepreneurial, it’s this DNA that has supported our incredible growth.
We’re always looking for individuals that can bring fresh and innovative thinking to THG, and play a part in driving the group forward on its exciting journey. So, if you’re ready to take the next big step in your career, challenge yourself every day and evolve with the world around you, THG is ready for you.
Who is Cult Beauty?
Well, we’re a beauty-obsessed team who share a common goal — to become the most trusted beauty retailer in the world We’re all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status quo — both in our industry and society.
Who you are:
We’re looking for a proactive and results-driven CRM Executive to support the Senior Loyalty Manager in delivering a successful growth strategy for the Cult Beauty mobile app. With a commercial and creative mind, you’ll work with multiple channels to encourage new downloads, drive app revenue, and deliver engaging push notifications & in-app messages. Responsible for the daily management of the app, this is a unique and exciting opportunity to join the CRM team during a key period of growth.
What you'll be doing:
Commercial Activities:
Reporting:
Required Skills:
Strong understanding of e-commerce marketing and the beauty industryDigitally-minded with an innate understanding of mobile appsAble to confidently draw conclusions and recommendations from data and resultsStrong communication and presentation skills both written and verballyPro-active and able to show initiativeProven ability to work quickly and effectively whilst keeping high standardsGreat attention to detailExcellent organisational skillsRetail Marketing experience would be advantageousApp experience preferred but not essentialBecause of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
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