Technical Admin Support

4 months ago

Bristol, United Kingdom ISS Full time

Job Description

The Technical Admin Support will ensure that PPM's are completed in accordance with the contract and see any remedial works to completion.

It is key that the Technical Admin Support portrays a positive reflection of ISS to the customer and behaves in a professional manner.

Key Responsibilities

Organising appropriate escorting of Contractors on site, following the Control of Contractors and Critical Contractor Processes and Procedures Ensure that all standards of customer satisfaction are met or exceeded Processing PPM tickets and issuing to onsite maintenance team or identifying sub-contracted works Arranging for sub-contractors to visit site to carry out routine PPM activities Prioritising statutory/mandatory PPM tickets Engage with the onsite maintenance team and complete a weekly review of PPM activities Reporting into Supervisor for any issued raised or identified Closing down/completing PPM tasks active on Planon Completing any remedial actions that come off the back of PPM's Filing reports related to PPMs completed by sub-contractors Provide monthly progress report in a timely manner to Supervisor and Operation Manager Provide general overview on current status of PPM on month by month basis feeding necessary information to engineers and, if required, escalating issues to the Site Supervisor Ensure subcontractors are working in line with their service contract and provided all relevant prequalifying information

Professional and Personal Competencies/Qualifications

Developed IT skills (e.g. Excel, Word etc.) Experience of working with a static engineering team Excellent customer relationship skills and the ability to deal positively with difficult situations Good written and interpersonal skills with the ability to articulate messages clearly Excellent planning, organizing and problem solving Ability to deliver results under pressure Experience in Integrated Facility Management with emphasis in Maintenance Administration working in large estates

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

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