IT Resource

Role Responsibility

(Resourcing)

Develop and own the mechanisms to manage our resource planning, which may include researching and implementing software tools. Work closely with department managers/leads to understand and map the different skill-types and resources available and agree appropriate ways to co-manage them. Develop stakeholder reports at various levels of detail, which can be used to provide utilisation insight and make resourcing decisions. Meet regularly with Business Improvement and Change (BIC) and IT Leadership teams to give updates on resourcing outlook and discuss future demand.

(Delivery)

Create IT delivery plans (full cycle from initial scoping to BAU handover/warranty), or assist the BIC PM in doing so Coordinate detailed effort estimates against resource capacities for the plan Work closely with IT Team managers to ensure their teams are able to deliver against the plan Organise and facilitate workshops, scrums and progress meetings as required Sprint planning (where appropriate) and removal of blockers impeding IT teams’ progress Monitor delivery against plan, chasing and escalating where needed Update the PM / IT management on progress regularly and as needed.

The Ideal Candidate

Key experience

Previous experience in similar roles related to resourcing or delivery, in IT or a similar service environment A good working knowledge of data and analytics methods and tools, with previous success developing and presenting management information A good understanding of IT departments and their key services applicable to large enterprises Exposure to project management / PMO methods and tools (desirable) Exposure to Agile delivery methods (desirable) Experience of resourcing methods or tools (desirable).

Personal Competencies

A self-starter with the initiative to establish and run with the requirements of this role with minimal supervision A multi-tasker with the ability to work across multiple priorities Have strong people skills with a clear persuasive communication style and an ability to inspire teams towards great outcomes Have good business acumen with an understanding of business context, financial implications and priorities of our firm Have good analytical skills and an ability to simplify and explain complex problems to decision makers Tenacious and determined.

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