SAP Junior Analyst

4 weeks ago

Edinburgh, United Kingdom Shoosmiths Full time

The firm

Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve ‘Platinum Standard’ Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm.

We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits.

To discover more about our benefits, please visit: Benefits Package. 

The role

As a Junior SAP analyst, you will play a vital role in supporting the SAP system operations and assisting in the implementation of SAP solutions. This position provides an excellent opportunity for growth and development in SAP.

The SAP system is used widely within the firm from accounting and billing to HR functions. You will get to work with and learn from experienced SAP professionals within the firm.

This role will give you a broad overview of an SAP Team and allow the individual to progress their career within an IS role.

Main responsibilities 1st point of contact within the SAP Team for helpdesk calls. Work closely with the service desk to ensure processes are followed. Assist with weekly helpdesk meetings. SAP Account maintenance for creating and changing accounts and password resets. Work with the functional team to learn the different areas of SAP such as Finance and Sales and maintain master data through data loads. System monitoring to review performance and flag any potential issues. Review system documentation and update as required. Testing of the system during development and projects. Skills and qualifications Excellent communication skills with people at all levels of the business. Self-motivating with a flexible approach. Team Player with strong interpersonal skills. Great Customer service experience. Identifies opportunities for improvement. Excellent skills in documentation writing. Process driven, able to follow a methodology. Deliver on time, in full all requirements scoped. Has the confidence and maturity to deal effectively with colleagues in all parts and levels of the business. Sets and manages user expectations.

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