Legal Claims Administrator

4 weeks ago


West Yorkshire, United Kingdom Jet2holidays Full time

Job Description:

As our Legal Services Administrator, you’ll play a key role in managing Jet2holidays' legal claims and documentation. Your responsibilities will involve a wide array of tasks, with a primary focus on handling cases related to injury, illness, and direct customer complaints. Your expertise in navigating legal procedures and your commitment to ensuring compliance will be crucial in upholding our Jet2.com and Jet2holidays standards of excellence.

As our Legal Services Administrator, you’ll have access to a wide range of benefits including:
 
  • Hybrid working (we’re in the office 2 days per week)
  • Colleague discounts on Jet2holidays and Jet2.com flights
  • Annual pay reviews

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.  

What you’ll be doing:
  • You’ll work with external handlers, insurers, and brokers to ensure effective administration of claims, including notifications of claims to insurers & notification to CRU.
  • You’ll provide regular, informative reporting of claim data to the business as required. 
  • You’ll action incoming and outgoing post, as required.
  • You’ll provide administrative support to the Legal Services Team as a whole, as required.
  • You’ll undertake any other reasonable request from management.

What you’ll have:
 
  • You’ll have the ability to communicate clearly at all levels and situations.
  • You’ll be able to work accurately under pressure and to tight deadlines.
  • You’ll be able to multi-skill across roles and be an excellent problem-solver.
  • Previous administrative experience in a legal support function would be desirable.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight 

#LI-Hybrid
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