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Clerical Officer

4 months ago

Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

Job summary

An opportunity has arisen for an enthusiastic and organised Band 2 Clerical Officer to join the Continence Team. The position will be part of a job share working hours a week to provide administrative support for the Continence Team based at Wrexham Maelor Hospital.

The post holder will be an excellent communicator who is familiar with a full range of clerical tasks and be able to undertake specific duties when necessary. Experience of working in a busy office environment and a good standard of typing and IT skills are essential.

The post holder must have the ability to work using their own initiative as well as part of a team, and have a commitment to providing quality administrative support to the Continence Team.

Main duties of the job

To provide and organise a comprehensive high level, efficient, accurate and prompt administrative service to the Continence Team and assist in the smooth running of the service. The post holder deals with highly sensitive and confidential issues relating to issues affecting the clients and their families.

As a member of the Administration Team, a flexible approach to the post is essential to enable prioritising the different workloads and duties.

Excellent communication and interpersonal skills are required to carry out duties with tact, diplomacy and sensitivity.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

Educated in English and maths to GCSE standard NVQ II Administration or demonstrable experience

Desirable

IT Qualification

Experience

Essential

Previous clerical /administration experience

Desirable

Welsh speaker

Knowledge

Essential

Knowledge of confidentiality

Desirable

Knowledge of NHS processes

Personal Qualities

Essential

Discrete and sensitive to the needs of others Flexible approach to working Willing to learn new skills Positive attitude

Skills

Essential

Basic keyboard skills Able to use electronic information systems Ability to work to strict deadlines and prioritise tasks with minimal supervision

Desirable

Previous use of oracle or similar system

Other Relevant Requirements

Essential

Excellent communication skills with all stakeholders Able to work in a busy office and deal with a number of different tasks Ability to prioritise

Desirable

Ability to travel between sites in a timely manner

Welsh Language Requirements

Desirable

Desirable