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Internal Sales Administrator

4 months ago

Farnborough, United Kingdom Loma Systems Full time
Job Description

In this fast-moving position, you are responsible for providing sales/technical support to an allocated market, acting as a central coordinator supporting the smooth transition of orders through the business. This key role, which is now open, is vital in maintaining our satisfaction and credibility with customers.

Responsibilities:

  • To be responsible for the processing and compilation of machine orders.  
  • Communicate directly with customers, field sales teams, distributors and internal functions to ensure the completion of customer orders and resolution of application/delivery issues. 
  • Assessing the details of products sold to ensure they are fit for purpose and are correctly specified.  Ensuring customer requirements are fully understood and following Loma strategy.
  • Entry of order details in IT ERP systems and creation of written acknowledgment of orders for customers.
  • Participate in projects that deliver on-going improvements to Loma processes. 
  • Support inter-departmental team working. Liaising with procurement, engineering and manufacturing facilities as and where required.
  • Conduct customer visits both PDI & FAT in support of the sales team as and when required.
  • Conduct and assist with product testing to validate application details against order requirements.

Qualifications

Essential Requirements:

  • Very good attention to detail and able to resolve administrative discrepancies.
  • Demonstrable experience working in a Customer Service / Sales environment (preferably in a manufacturing or service environment).
  • College or equivalent education experience in a technical subject.
  • Good I.T. skills in using Microsoft Office (especially Excel) and other IT systems.
  • A role model of Loma’s behaviours (Hands-on, One Team, Positive Mindset, delivering on our Commitments, Taking the initiative).
  • Ability to manage own workload and to work as part of a team.


Additional Information

 What you can expect:

  • Competitive Salary
  • Generous Company Pension
  • Discount Platform saving employees £000s per year.
  • 25 Days Holiday per year
  • 1 Paid Charity Volunteering Day per year
  • Cycle to Work Scheme
  • Work Place Nursery Benefit
  • Gym Discounts
  • Phone Discounts
  • Technology Savings
  • Eye Care Vouchers
  • Flu Jabs
  • Death in Service Benefit
  • Long Term Disability Benefit
  • Enhanced Sick Leave
  • Enhance Parental Leave
  • Training & Development
  • Great Company Culture