FM Administrator

6 months ago

Doncaster, United Kingdom Serco Full time


FM Administrator

Serco: HMP Doncaster

Permanent, Full Time

£, per annum + Excellent Corporate Benefits Package

We are currently recruiting for a FM Administrator to join our team who will be responsible for ensuring all supporting administration elements of the contract are maintained and completed to support contract delivery.

Working in Custodial is an intensely pressurised environment so you must also be confident in your ability to communicate effectively, with a high level of customer service skills. As our FM Administrator, you will operate the FM helpdesk utilising the CAFM system and be the initial point of contact and provide regular updates to those who have logged issues. You will support the FM Manager with procurement activity both locally and within the framework provided by the procurement lead.

You’ll work closely with the wider contract team to ensure seamless operations and help maintain accurate asset information within the CAFM system, keeping all data current and reliable. Additionally, you’ll generate reports and forecasts based on the CAFM system data, providing valuable insights for decision making.

Whilst the hours of the role are predominantly . am to . PM Monday to Friday. for the right candidate, a flexible working solution or change of hours maybe be considered, if it meets the business needs. This role is a central part of FM Delivery at HMP Doncaster, and we are looking for a dynamic person who can support the FM function and make a real difference and we offer further development opportunities for the right individual.

What you’ll need to do the role

Effective communication skills, both written and verbal, with ability to converse to all levels across the business Excellent PC skills, with use of Microsoft Office, excellent excel skills , and report writing Knowledge of payroll systems and processing Knowledge of purchasing systems Competent knowledge of CAFM systems preferable and the ability to become a subject matter expert Good analytical and organisational skills Self-motivation and ability to manage time and priorities well Analytical and logical approach to problem-solving Sound understanding of Facilities Management Ability to work weekends when required Experience of working to contractual obligations Customer focused The ability to take minutes at meetings as and when required Proven ability to work with sensitive and restricted information at all levels of the business The ability to work effectively with onsite Deputy Managers and wider members of the team The ability to carryout contractor inductions

Why Serco

A place you can make an impact - We look after around 5, prisoners in our prisons and been in the business for years, employ 2, colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives. 

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

Up to 6% contributory pension scheme A company passionate about diversity and inclusion The chance to contribute to innovation in the immigration sector Serco Benefits package - discounts include cinema, merlin entertainment and online shopping, mobile phone plans and leisure centre memberships Serco ShareSave - where employees can own a part of the company and invest in their future Subsidised meals

Team building days & volunteer days

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