Assistant Operations Manager

4 weeks ago

Winsford, United Kingdom Johnsons Full time
Here at Johnsons1871, we care about everyone in our team and delivering the best possible experience for customers. We work with Integrity, you can count on us. If we say we’re going to do something, we’ll do it. We respect each other and our client’s ways of working and we listen, adapt and agree on the best way take a forward thinking approach with old-fashioned values to provide our employees and customers with an incredible experience, every time. Our heritage combined with our high standards of service delivery is what makes us truly unique, and we're looking for a delivery manager who lives and breaths our core values, to join the Johnsons1871 family. 

As an Assistant Operations Manager, you will play a pivotal role in ensuring the smooth running of our removal operations. Your responsibilities will include, but are not limited to:

Excellent communicator and experienced in managing people, fostering teamwork, and promoting a collaborative environment. Overseeing daily operations, including resource allocation, team briefings, equipment booking, and external resource/labour coordination. Ensuring compliance with Health & Safety regulations, including collecting daily defect sheets, monitoring equipment checklists, and providing adequate training and PPE. Managing Waste Transfer notes, timesheets, and operational profitability in line with company budgets. Supporting business development and client management efforts as required. Coordinating day-to-day activities, assigning resources efficiently, and seeking operational efficiencies. Liaising with warehouse operatives and coordinating associated activities. Negotiating rates, managing costs effectively, generating purchase orders, and assessing suppliers. Providing excellent customer service administration, verifying work information sheets, and handling carton deposits promptly. Advising on resource availability, pricing, and delivery of products to clients. People management, including training, development, performance management, and enforcement of company policies and procedures. Monitoring vehicle compliance with transport regulations, supervising driving hours, and collaborating with removal crews for efficient operations. Acting as Deputy for Operations Manager when needed. The role will involve some travel nationwide and may involve occasional overnight stays in lodgings.

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