Process Capability Partner

3 weeks ago

Cambridge, United Kingdom AVEVA Full time

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you Find out more at

Process Capability Partner, Cambridge

Responsibilities

Work with Process owners to ensure compliance with governance framework. ​ Implement and use the governance and improvement framework when working on process upgrades and improvements​. Ensure quality standards can be measured and are maintained when designing processes​. Use business process tools to document process flows per APQC process taxonomy. Work across business customers to facilitate, develop and document end to end processes utilizing business process tools and techniques.​ Collaborate with key cross-functional partners periodically to identify, influence and recommend impactful process solutions and identify any risk.​ Ensure that process configuration within HR systems across the function are aligned to Policy rules, appropriate regulations, and best practice​. Be a trusted advisor and provide guidance and recommendations as an SME​. Use measurement outcomes and outputs of process improvement initiatives to inform direction​. Design optimal HR business solutions that deliver employee centric outcomes as well as scale and efficiency within the enterprise​. Deliver streamlined end-to-end processes across functional silos, geographic and business unit boundaries to bring efficiency and effectiveness through transparency, involvement, integration and automation​. Process analysis from insights and feedback​. Use standard templated formats for all communication and ensure up-to-date documentation of all interactions with all customers for clarity, transparency, accountability, and audits. Be a Trusted Advisor to all customers and stakeholders​. Gather and measure customer feedback​.

Skills and qualifications

Strong critical thinking, analytical and problem-solving skills​. Strong customer centricity thinking, understands business and customer needs and can create value and a champion of employee experience​. Demonstratable experience at stakeholder engagement and management​. Strong English written / presentation, oral communication and influencing skills tailoring the content and approach to the specific audience​. Knowledge and demonstrable experience of working with business process tools.

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