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Healthcare Assistant

2 months ago

Plymouth, United Kingdom Fuller and Forbes Partnership Full time

Job summary

We are looking to recruit a HCA for 26 hours per week.

The Healthcare Assistant (HCA) is crucial in supporting thedelivery of high-quality patient care under the supervision of the PracticeLead Nurse. This role involves assisting with clinical tasks, patientmanagement, and general administrative duties within the practice. The HCAcontributes to the efficiency of the practice by performing a range ofprocedural and supportive tasks that facilitate improved patient experiencesand health outcomes.

The HCA will engage directly with patients, providing carethat includes taking vital signs, conducting health checks, and supporting thenursing and medical staff with procedures. This role requires a compassionateapproach to patient interactions and a commitment to maintaining the higheststandards of care and confidentiality.

Please note that if we receive sufficient number of applications before the closing date, we may close the advert early.

Main duties of the job

Clinical Support:

PatientPreparation

Vital SignsMonitoring

SampleCollection

HealthChecks

ChronicDisease Management

General:administer vaccines under PSDs and provide wound care

Administrative Tasks:

RecordKeeping

AppointmentScheduling

StockManagement

Cold chain

Patient Care

PatientInteraction

SupportiveCare

InfectionControl

Health Promotion:

EducationalSupport

CommunityEngagement

Quality Improvement:

FeedbackCollection

AuditSupport

About us

Recently acquired by the Fuller and Forbes partnership, Mayflower Medical Group is a collection of 5 GP Surgeries based across Plymouth. Our surgeries provide healthcare to 35,000 patients at the following locations Stirling Road, Ernesettle, Trelawny, Mannamead and Mount Gould.

As a group, our vision is to enable patients to live longer and healthier lives that are full, active and meaningful. We aim to do this by developing a sustainable primary healthcare service. Our service is undertaken by our vast multidisciplinary team of GPs, Advanced Clinical Practitioners, Pharmacists, Paramedics and Nursing teams, as well as our PCN staff.

Job description

Job responsibilities

DUTIES AND KEYRESPONSIBILITIES

Clinical Support:

PatientPreparation: Assist in preparing patients for examinations and treatments,always ensuring their comfort and privacy.

Vital SignsMonitoring: Perform basic clinical tasks such as measuring patients' bloodpressure, temperature, heart rate, and oxygen saturation.

SampleCollection: Assist with the collection of specimens like blood, urine, andswabs for laboratory testing.

Health Checks:Conduct basic health checks and screenings under the supervision of registerednurses or doctors.

Chronic DiseaseManagement: consult with patients and carry out diagnostics.

General: administervaccines under PSDs and provide wound care.

Other clinicaltasks as may be required.

Administrative Tasks:

Record Keeping:Maintain accurate and up-to-date patient records using practice softwaresystems, ensuring confidentiality and compliance with data protectionregulations.

AppointmentScheduling: Manage appointment bookings and patient recalls, coordinating withthe front desk and nursing staff to optimise clinic workflow.

Stock Management:Keep track of clinical supplies and ensure that stock levels are maintained,reordering supplies as necessary.

Cold chain:ensure all fridges are monitored and temperature recorded.

Patient Care:

PatientInteraction: Provide assistance and support to patients during their visit,helping to explain procedures and answering non-medical questions.

Supportive Care:Aid in the delivery of care plans set out by nurses and doctors, includingassisting with wound care, medication administration, and other direct patientcare tasks.

InfectionControl: Adhere to strict infection control protocols, including the use ofPersonal Protective Equipment (PPE) and hand hygiene practices.

Health Promotion:

EducationalSupport: Assist in the delivery of health education materials and presentationsunder the guidance of healthcare professionals.

CommunityEngagement: Participate in community health initiatives to promote publichealth and preventive care measures.

Quality Improvement:

FeedbackCollection: Help gather patient feedback to identify areas for improvement inservice delivery.

Audit Support:Participate in clinical audits, providing data and support to registered nursesand healthcare managers.

Miscellaneous:

The Practice recognisesthat the role of a Healthcare Assistant is wide and varied is evolving innature. Therefore, this job description is not intended to be exhaustive andthere will be other tasks and duties that the post holder will be expected toperform within what is ordinarily expected of this role.

Person Specification

Experience

Essential

Clinical Skills: Competence in basic clinical procedures including taking vital signs Ability to follow clinical procedures and instructions precisely under the supervision of nursing and medical staff. Excellent communication skills Strong interpersonal skills Empathy and the ability to provide patient-centred care in a respectful and ethical manner Strong organisational skills Experience in managing patient appointments and maintaining accurate health records Teamwork and Collaboration Proven ability to work effectively as part of a healthcare team Commitment to collaborative practice and continuous professional development

Desirable

IT Proficiency: Familiarity with SystmOne for recording and accessing patient information Specialist Skills: Training in infection control Experience in supporting chronic disease management programs and health promotion initiatives Experience: Previous experience in a healthcare setting Understanding of public health principles and practices Personal Qualities High level of integrity and reliability Flexibility and willingness to learn new skills and undertake further training to meet the practices needs. Additional Competencies Ability to handle sensitive information with discretion and to maintain confidentiality in accordance with GDPR.

Qualifications

Desirable

Educational Background: Completion of a Healthcare Assistant course certified by a recognised body. NVQ Level 2 or 3 in Health and Social Care, or equivalent qualifications.