Customer Service

5 months ago


Cardiff, United Kingdom Spicerhaart Full time

Overview

Embark on an exciting journey with the UK's leading independent property services group as a dynamic Property Manager in Cardiff Experience the thrill of diverse challenges every day, playing a pivotal role in delivering outstanding service to landlords and tenants alike. Dive into a career where resilience is valued, and be part of an ever-evolving environment. Enjoy the prospect of continuous growth and development with full training at your fingertips. Elevate your career in the world of property management

The benefits of being a Property Manager atDarlows Estate Agents in Cardiff

Basic salary range of £18000 to £27500 per year, dependent on experience Up to £5400 in capped commission (in addition to basic salary) A further £2725 uncapped commission target (in addition to basic salary) Minimum on-target earnings of £26125+ per year  Company Car Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday’s, with a day in lieu in exchange)

Additional Benefits of being a Property Manager atDarlows Estate Agents in Cardiff

Career progression opportunities Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme

What you'll be doing as a Property Manager atDarlows Estate Agents in Cardiff

Booking and conducting property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports

The skills and abilities you will need to be a Property Manager atDarlows Estate Agents in Cardiff

A Full UK Driving Licence for a manual vehicle Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history Outstanding customer service Good telephone manner IT skills

The Finer Details
To be eligible to proceed in our recruitment process, you will need:

Full UK Driving Licence for a manual car Legal entitlement to live and work in the UK(in accordance with the Immigration Asylum and Nationality Act 2006) We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate

We will also need

Proof of Address National Insurance Drivers Licence Check

At some point(s) in your application process, you may be required to interview via video call.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.

Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.

Employee referrals are subject to the terms stated in our Employee Referral Scheme.

Holiday entitlement of 30 paid days per annum (pro-rata) includes 22 days plus 8 bank holidays, with a day in lieu given back if employee has to work on a bank holiday.



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