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Client Data

4 months ago

ClaytonleMoors, United Kingdom First Bus Full time

 Title: Client Data & Reporting Administrator

Reports to: Client Data & Reporting Manager

Location: Clayton-Le-Moors/Hybrid

Position Summary

Reporting to the Client Data & Reporting Manager, the role of the Client Data & Reporting Administrator is to provide proactive account support to the FTS business in the delivery of FTS contracts, ensuring invoices, backup reporting and aged debt are managed effectively.

Act as a point of contact between FTS internal teams, Finance, Accounts Payable and 3rd party partners to ensure invoice accuracy and management.

Working closely with FTS teams, Finance and Accounts Payable to ensure all tasks are completed within period and risks are identified and accruals are communicated in a timely and robust manner.

Key Accountabilities & Responsibilities

Raise client invoices at the relevant Client period end and ensure accuracy using relevant data sets. Ensure all pricing is uploaded to all FTS systems where relevant to ensure accurate period end invoicing and work with other departments/teams to close any gaps. Create and provide backup reporting where required to support the client invoicing process. Create and maintain financial trackers as required to ensure invoice accuracy and to support the reporting requirements. Manage aged debt with clients as required and feed into the credit control process to secure timely payments. Manage the intercompany invoicing process. Record and track accruals and ensure Finance are aware of these from a P&L perspective. Support the FTS business in the ordering of office related items. Raise PO's where relevant for supply of goods. Provide analysis of financial data to support the client account teams and wider FTS business as required. Manage the taxi permit and white ticket process Manage white ticket revenue payments taken on behalf of clients and ensure timely reimbursement in line with client contract SLA's Raise service credits in line with client contractual terms Provide support to the business as a whole when required.

Performance Measures

Ensure all data sets and reports are up to date in advance of client and FTS period ends. Ensure all invoices are issued as required following client and FTS period end dates Maintain financial master sheets daily and ensure all gaps in data are filled in by period end by requesting information from Operational Account Managers and failures to provide the information are escalated as required. Provide reporting and data analysis as required to the clients and internal teams

Co m p any Responsibilities

To be flexible in the duties you carry out, which may vary from time to time depending on the needs of the business and your team. To adhere to all FirstGroup policies and procedures To take ownership of your personal development and to undertake training and development activities at the request of your line manager To take care of your own safety and the safety of others at all times by complying with all FirstGroup Injury Prevention policies and with your health and safety responsibilities To support the Company's environmental campaigns and be aware of FirstGroup's annual environmental targets

FirstGroup Vision and Values

Our Vision:

We provide easy and convenient mobility, improving quality of life by connecting people and communities.

Our Values:

Committed to our customers – We keep our customers at the heart of everything we do Dedicated to safety – Always front of mind, safety is our way of life Supportive of each other – We trust each other to deliver and work to help one another succeed Accountable for performance – Every decision matters, we do the right thing to achieve our goals Setting the highest standards – We want to be the best, continually seeking a better way to do things

Skills / Experience

Interpersonal skills Strong Organisational skills Solution focussed Oral and writing skills Computer literate in a variety of applications, specifically Excel Commercial awareness General knowledge of transport industry and geography. Working cross functionally to achieve results. Strong knowledge of Microsoft office suite. Analysis and interpretation of data Customer facing role Management of workload to tight deadlines

Rewards & Benefits

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass Cycle to work scheme 25 days' holiday + bank holidays Pension scheme and chance to buy discounted First Group shares Enhanced maternity / paternity pay Flexible working

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.