Trade Counter Sales
3 weeks ago
Company Description
At JDP we’re experts in civils drainage and water management. For over 50 years we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be a one-stop shop for our customers. All this and focusing on excellent customer service is why we continue to succeed and grow. We also pride ourselves on being a great company to work for
Job Description
Are you passionate about customer service and driven by results? If so, we want to hear from you
Our Norwich branch is seeking a Trade Counter Salesperson to join our successful team.
This is an ideal opportunity if you thrive in a customer focused environment and are committed to making a difference, ensuring that every customer, from the first to the last, experiences the highest standard of service.
Your Role
As a Trade Counter Salesperson, you will often be the initial point of contact for our customers. Your responsibilities will include:
· Providing product and service information to customers and offering advice
· Engaging in proactive selling over the phone
· Handling enquiries and orders with accuracy and speed, meeting customer deadlines
· Developing proactive trade counter promotions to drive branch growth
Qualifications
Job Requirements:
Previous customer service experience
Selling ability
Excellent communication skills and problem solving abilities
Sound organisational skills
Professional manner
Attention to detail
Desirable:
Good knowledge of computers - full training will be provided in our systems
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