WMS Superuser

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Role Overview:

The Super User provides support of the day to day use and operation of the Manhattan WMS. Providing cover for the WMS and is the point of contact for WMS issues in the warehouse, liaising with the internal IT department and Manhattan if required. 

• Key Duties/Responsibilities:
• Functional administration of Manhattan WMS
• Liaising with WMS supplier (Manhattan Associates) and managing implementation of any system fixes/modifications into the Production Environment, ensuring full testing is completed with appropriate signed off
• Review and provide recommendations for the ongoing management of SCI
• Respond to ad hoc internal requests to amend or create SQL reports.
• Attend internal and external meetings, representing the department and/or Company
• Work safely at all times with due regard for Yourself, visitors, contractors and work colleagues. Comply with the Company Health and Safety policy and procedures
• Any other duties as required to meet the business needs of the department
• Attend training courses as required and ensure that professional qualifications (where relevant) are kept up to date 

Values/Behaviours

• Integrity - Consistently demonstrates integrity and high standards of work; Acts professionally with an honest and fair approach
• Teamwork - Communicates effectively at all levels; Responds to internal / external customer needs in a timely and effective manner; Works collaboratively, showing respect to colleagues at all times
• Entrepreneurial approach - Is bold and passionate about the organisation, its products, services and its people; Experiments, takes risks and makes it happen; If there’s a better way, find it
• Accountability - Is responsible for their actions; Takes ownership of decisions and outcomes

Skills/Experience/Knowledge Needed:

• Full knowledge of Manhattan WMS – Must possess ability to troubleshoot issues as and when required
• Competent use of SQL Server including SQL writing/analysis and SQL Agent job administration. Must also have an understanding on SP’s
• Competent use of Report and Event Studios (Cognos)
• Ability to analyse data interaction between host system and Manhattan’s EIS & WM
• Knowledge of Crystal Reports XI APP, WEB and DB server knowledge.
• Competent in where to check through any logs to resolve any issues

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Free parking
• Incremental Holiday Allowance
• Staff Discount On JD Group and other brands within the organisation
• Pension Scheme
• Personal development opportunities to learn and develop at work.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.