People Advisor

4 weeks ago

Edinburgh, United Kingdom Trainline Full time

Job Description

We are looking for a People Advisor with previous experience gained in a fastpaced environment ideally within the EcommerceTech or Customer Contact Services environment This role has been newly created to support all Corporate and Commercial functions which gives a really exciting variety of teams to partner with and develop your business partnering career This is an incredible opportunity to take that next step in your career and work with a brilliant team of business partners and wider people team who will support you and give you space to really bring value in your role

This position will sit within the People Team and be based in our Edinburgh Office business partnering and supporting across the corporate functions within Trainline; with a secondary focus supporting our People Operations Team with any local support

The skill set for success in this role is a professional pragmatic and customerfocused HR generalist with a strong background working on Employee Relations in a complex and fast paced environment We would also expect the successful candidate to have a passion to see valueadd projects through from conception to delivery being proactive and autonomous along the way and really embracing our one team mentality at Trainline

Responsibilities

Business Partnering

First point of contact for each of the employee lifecycle touch points across the functions that you support individually and supporting the Senior Business Partners with appropriate cases in their functionsBeing a real partner to the people managers that you work with with a real understanding of legal obligations and practical application but also what works for the specific team you are working with Having a very handson approach to get under the surface of your area and bring proactive ideas for how you support your managers Thinking outside the box and challenging the norm while bringing your managers on the journeySupport and advise managers on a variety of employee relations cases for example performance management redundancy disciplinary grievance and appeal meetings; escalating highly complex cases as requiredAct as first line of support for dealing with and responding to queries for your function managers for example employment law flexible working leavers maternity paternity grievances disciplinaries and performance managementCoach People Managers through effective appraisal reviews and training on the system used where appropriateProactively manage longterm or repetitive absence including occupational health assessments and group income protection policy casesContribute to the continuous improvement of the HR function owning and contributing to the wider team projects and identifying areas for improvement in your areasDriving engagement across your areas and the Edinburgh Office working with the engagement committees and Leadership TeamBuild and maintain effective relationships to support all stakeholders

People Operations Support

Carry out exit interviews where we have leavers identified in the Edinburgh Office sharing insights with other business partners and identifying trends across the company with the wider People Operations TeamWhere we have new starters in Edinburgh support with ensuring their first morning onboarding takes place smoothly by making sure they are in the right place at the right time this will be ad hoc we dont have new starters every weekUnderstanding of the systems we use for performance management engagement surveys HRIS and Lamp;D to help with first line questions and administrationAd hoc projects that support the wider people teamQualifications

Were looking for a team player with a growth mindset and a passion for People you will have experience in a HRPeople team either business partnering or in an operational role Youll be a selfstarter with a helpful peopleorientated demeanour who is always willing to support our Trainliners Superstrong organisation and interpersonal skills are essential and youll also bring the ability to work at pace and with agility

We pride ourselves on being a high performing team and want Trainliners to have those same high standards In return we will provide a supportive environment with endless possibilities for development and growth in an extremely fast paced environment If you are proactive curious amazing at building relationships and ready to take the next step in your career then this role is for you

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