Administrative Assistant/Receptionist

3 months ago


Cannock, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job summary

Part Time ( hrs per week) 9am-5pm, Monday to Wednesday

Work base - West Admin Team office & reception, Park House in Cannock WS11 1JN

Are you interested in an admin career in the NHS in the Mental Health Sector? Maybe you already working within healthcare and are looking for your first role within the NHS or maybe you have the transferrable skills we are looking for to effectively support our busy teams. You will be joining our friendly, welcoming and supportive Community Mental Health Team based in Cannock to support our busy reception and admin teams within our Community Mental Health Services and you may be expected to work in both Cannock and Stafford on a rotational basis so will need to be able to travel across the patch.

This an exciting opportunity to excel and develop your career with a wide range of exciting options available. We encourage all our employees to progress if they wish and provide internal opportunities for career progression and training.

For this role you will ideally hold an NVQ level 2 or equivalent qualification/experience, however this is not essential. If your experience looks a little different from what we have identified and you think you can bring the right attitude and add value to this role, we would love to learn more about you and would encourage you to apply.

Main duties of the job

To be successful in this role you will be required be a highly organised, professional and adaptable administrator and an excellent communicator with a high level of written and spoken English and proficient in using systems however, training will be provided.

This Admin/Receptionist role offers wide variety of daily tasks including:

Handling a large number of incoming calls, which can be challenging, distressing and of a sensitive nature.

Communication skills are vital, along with the ability to prioritise work and produce quality documents in a very busy environment.

Welcoming service users and their family or carers into the service on arrival.

Producing both standard, bespoke or dictated letters via RiO (our clinical record system)

Completing a wide range of admin tasks from an electronic work flow inbox

Scanning, uploading and copying.

Room bookings via outlook room calendars & our bespoke booking system.

Training and personal development are important to us and 1-to-1 supervision and appraisals with the Admin Team Leader are ongoing.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:

Supporting your career development and progression. Excellent NHS Pension scheme Generous maternity, paternity, adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave. Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients. Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccination every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Job description

Job responsibilities

Check out the videos below showcasing why you should grow your career here with us at MPFT:

Why Work for Mental Health Services at MPFT - YouTube

Development and Progression Within Mental Health Services at MPFT - YouTube

Please see attached for the full job description and person specification.

We welcome interested applicants with any questions to contact us.

Please note, this advert may close early dependent on the number of applicants received. Previous applicants need not apply.

Person Specification

Qualifications

Essential

NVQ Level 2 in Business Administration (or equivalent level of administrative experience). RSA II or equivalent experience.

Desirable

Extensive experience in working in Admin

Experience

Essential

Relevant experience of working in an office environment Relevant experience of undertaking office procedures with minimal supervision.

Desirable

Previous experience of working within the NHS Experience of using RiO or a patient clinical system.

Skills

Essential

Excellent typing skills, including audio-typing. Proficient in the use of computer packages, including Microsoft Office. Ability to produce documents and reports to a high standard from handwritten and audio transcription. Ability to prioritise workload in order to meet conflicting demands and deadlines.

Desirable

Experience of minute taking Customer service skills

  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job SummaryThis is an exciting opportunity to work as an Administrative Assistant/Receptionist within our Community Mental Health Team based in Cannock. As an Administrative Assistant/Receptionist, you will be responsible for providing administrative support to our busy teams within our Community Mental Health Services.Main DutiesAs an Administrative...

  • Receptionist

    5 months ago


    Cannock, United Kingdom Premier Inn Full time

    We're currently recruiting in our Cannock South Premier Inn. Working 16 hours per week, pay starting at £11.49 up to £11.79 per hour. **Receptionist - Cannock South Premier Inn** Come and be a Receptionist at Premier Inn in Cannock. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them...

  • Receptionist

    5 months ago


    Cannock, United Kingdom Connaught House Specialist Care Centre Full time

    Restful Homes Group - Cannock Chase Specialist Care Centre is currently on the lookout for a Part time Receptionist at our beautiful new home based in Cannock. **JOB SUMMARY** To be public facing and promote the Home in a positive, friendly and polite manner. To be well organised, efficient and self-motivated with excellent communication...

  • Medical Administrator

    5 hours ago


    Cannock, Staffordshire, United Kingdom Norton Canes Practice Full time

    Job SummaryNorton Canes Practice is seeking a highly skilled Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our practice.

  • Support Administrator

    7 months ago


    Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Retrieving and distributing all correspondence, letters etc. both internally and externally for secretarial team. To undertake scanning of patient clinic notes as required by the team following Trust and Departmental policies. To print and send blood forms to patients, as instructed by the Clinicians/Nursing team. Patients attending clinics not under...


  • Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    The Mental Health West Admin Team offers a unique opportunity for an Administrative Assistant / Receptionist to work in a supportive environment. The post holder will be a key member of the Admin team whilst working closely with the Mental Health Clinicians, providing administrative duties at one of our busy clinics, so professional and compassionate...


  • Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full time

    An exciting opportunity has arisen for a motivated, enthusiastic individual to join the Rheumatology team, working as a Ward Clerk/Receptionist for the Day Case Unit/Rheumatology reception. We are looking to appoint a self-motivated, enthusiastic person who is able to work on a busy reception area whilst providing high quality administration support to the...

  • Receptionist - Cannock

    5 months ago


    Cannock, United Kingdom TotallyPLC Full time

    We have an exciting opportunity for a receptionist to join our brilliant and hard-working team based within Cannock Chase on a part time basis. **About us ** Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver...


  • Cannock, United Kingdom Companion Care Vets Full time

    The team at Companion Care Cannock are looking for a full time or part time Client Care Advisor/Receptionist to join their established and friendly team. We are located just a 5-minute drive away from the busy town of Cannock and a 10-minute drive away from one of England's finest landscapes, Cannock Chase. About us: You will be joining a supportive and...


  • Cannock Chase, United Kingdom Inspiring healthy lifestyles Full time

    **Base**:Chase Leisure Centre / Rugeley Leisure Centres **Hours**:Various - Casual **Salary**: £11.44 per hour Support our customers to become more active and healthy by joining our teams at our Leisure Centres in the Cannock Chase District. As a Receptionist you will be enthusiastic and highly motivated and as team player, you will support both the...


  • Cannock, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    We are seeking a bright and friendly individual to join our team at Beecroft Clinic within Cluster 4 as a receptionist. The role of receptionist provides an efficient, effective service delivering the very best service to our patients and visitors. - Utilise the patient administration system (RiO) on a daily basis keeping accurate records and booking of...


  • Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full time

    We are looking for a competent and professional Ward Clerk/Receptionist on Davy unit (Chemotherapy OPD) Cannock Hosptial site at The Royal Wolverhampton NHS Trust. This post is to support the chairs managed by the oncology/haematology Directorates for chemotherapy and supportive treatments. This is a permanent post. The post holder is required to possess...


  • Cannock, United Kingdom Ratcliffe Cleaning Contractors Ltd Full time

    Part-time Administrative Assistant, Delta Way Business Centre, Cannock. WS11 0LJ **Duties**: - Assist with data entry and maintaining accurate records - Collating of hours - Producing HR documentation Qualifications: - Proven experience in an administrative role - Strong organizational skills with the ability to multitask effectively - Proficiency in...


  • Cannock, United Kingdom ID Maintenance Full time

    ID Maintenance are looking for an enthusiastic, efficient and organised individual, to provide administrative assistance to our health & safety department. Responsibilities to include: - Handling the booking of employee training courses. - Purchasing of PPE/Workwear, tools, fixings, cleaning materials and toiletries. - Handling the receipt and storage of...


  • Cannock, Staffordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Cannock, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming correspondence and maintain office supplies and...

  • Support Administrator

    5 months ago


    Cannock, United Kingdom The Royal Wolverhampton NHS Trust Full time

    An exciting opportunity has arisen for a full-time Support Administrator. We are looking for an enthusiastic and meticulous individual who is excellent at multi-tasking and working under pressure to join our Rheumatology service at Cannock Chase Hospital. Excellent organisational skills are essential. You will be working closely with the team, providing...


  • Cannock, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    Job Title: Administrative Support AssistantJob SummaryWe are seeking a highly organized and professional administrative support assistant to join our team at Midlands Partnership NHS Foundation Trust. As an administrative support assistant, you will provide administrative support to our busy teams within our Community Mental Health Services.Main Duties and...


  • Cannock, United Kingdom Norton Canes Practice Full time

    Job summary Norton Canes Practice are looking to recruit a Medical Receptionist for 16-20 hours per week. We are a very friendly and dynamic practice with approximately 4100 patients. There is 1 GP Partner, 1 Practice Manager with an experienced nursing and administration team. There would be the opportunity for flexible working, with the need for...


  • Cannock, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are looking to recruit a full time, experienced **Administrator** to join our client in Norton Canes. The Role includes - Monitoring and authorising customer certification on the internal system - Contacting and arranging inspections for customer base - Creating and maintaining filling systems - Raising purchase Orders - Assisting with...

  • Showroom Receptionist

    6 months ago


    Cannock, United Kingdom Available Car Limited Full time

    First impressions are everything, and we are looking for an enthusiastic, motivated, friendly and hard-working individual to join our Showroom Reception Team. You’ll be the first point of contact for customers visiting our showroom whilst ensuring that our showroom is kept presentable and up to the Available Car standards. **Our Benefits**: - £23,000...