Patient Safety Incident Investigation Coordinator

3 weeks ago

Bedford, United Kingdom Oxleas NHS Foundation Trust Full time

Job overview

The post holder will be an essential member of the Quality and Safety Governance Team, providing expert advice and leadership across the organisation in relation to the patient safety incident investigations (PSII), ensuring rigorous systems and processes are in place for managing learning from patient safety events, in line with PSIRF (Patient Safety Incident Response Framework) and informing the Trusts quality improvement programmes.

The priorities for this postholder are to support timely investigations and reporting of significant clinical incidents in line with PSIRF.

To contribute to the training of the PSIRF tools, including the training of After Action Review conductors and to deliver AAR’s, as and when required.

This role will be based in our Bedford hub (in Kings Place), with regular travel to the Luton and Dunstable site

Previous applicants need not apply for this role.

Main duties of the job

Oversee clinical risk reduction programmes including the incident reporting Delivering education and training programmes for PSII investigation and PSIRF principles and practices and Duty of Candour Facilitating Patient Safety Incident investigations (PSIIs), After Action Reviews and other PSIRF tools Support, lead and develop more junior members of staff within the team and contribute to the induction of all members of the team, including those more senior

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.

We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarize yourself with all requirements of the job.

Detailed job description and main responsibilities

Actively promote a culture that encourages staff to report incidents and near misses without fear of recrimination or censure and encourages openness and honesty Play a key role in ensuring incidents are investigated and analysed in accordance with the national patient safety strategy (including PSIRF when appropriate), and that preventative measures are in place to prevent recurrence Provide After Action Reviews upon request in a timely manner and support delivery of training for new AAR conductors. Contribute to ensuring incident forms are fully and accurately completed before upload to the National Reporting and Learning System (NRLS) Contribute to ensuring that reports from the NRLS are disseminated and acted upon in an accurate and timely way Contribute when needed to high level Committee and Clinical Service Line reports, including statistical data and trend analysis on incidents and near misses highlighting current risks that may impact negatively on patients, the public and the organisation Contribute to the delivery of training for all staff groups and support the Clinical Risk and Safety Investigations Manager in the development and delivery of such training, at all levels of the Trust and including input into Corporate Induction and mandatory training programmes Advise on new and existing legislation national standards and guidance, implementing national risk management initiatives and ensuring compliance Ensure that lessons learned from individual incidents, and general themes that emerge from systematic reporting, are recognised and applied for the benefit of the Trusts patient safety improvement programme Assist and advise clinical service lines, and other staff undertaking investigations, of clinical incidents (in line with PSIRF) and near misses, alerting the litigation manager and complaints manager to cases of possible claim or complaint Support the Clinical Risk and Safety Investigations Manager in the identification and management of PSIIs, Never Events and RCAs which may arise through a variety of ways e.g. a series of unexpected outcomes, near misses or concerns amongst professional staff from both inside or outside the Trust, and trends in incident reporting or audit Provide advice and assist in the investigation of incidents as required and co-ordination and implementation of actions arising from such investigations Develop links with other Clinical Risk Managers to network, and share knowledge and professional development Support when required, the Executive Leads for the Risk Management Strategy, coordinating the work streams which link clinical risk with patient safety

Person specification

Qualifications

Essential criteria

•Educated to degree level or equivalent training and management experience or clinical and social care services experience •Knowledge of clinical risk management and clinical governance systems with significant experience in risk management, patient safety incident investigations (NHS)

Desirable criteria

•Clinical Qualification •Risk Management Diploma or equivalent

Experience

Essential criteria

•Experience of working in clinical risk management •Proven track record and experience of successful working with colleagues, senior managers and clinicians •Experience in conducting investigations using the PSIRF and RCA principles and methodology •To have training skills and experience in delivering presentations and workshops for all levels of staff

Desirable criteria

•After Action Reviews

Knowledge

Essential criteria

•Have a good understanding of Corporate and Clinical Governance •Be proficient in report writing including an organised, analytical style, analysis of contributory factors and an ability to draw robust conclusions •Be proficient in the use of the InPhase risk management system (or similar) and how to generate reports •Knowledge of PSIRF principles and tools •Knowledge of Duty of Candour

Desirable criteria

•Project management skills •Trained to train AAR conductors

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

  • Patient Safety Specialist

    1 month ago

    Bedford, United Kingdom East of England Ambulance Service Trust Full time

    The Patient Safety Specialist provides compassionate and collaborative senior leadership, visibility and expert support to the Patient Safety work within the organisation. This role supports the development of a Patient Safety culture and safety systems and requires sufficient seniority to engage directly with the Executive Team (or the equivalent level of...

  • Patient Experience Coordinator

    4 weeks ago

    Bedford, United Kingdom East of England Ambulance Service Trust Full time

    The role of Patient Experience Coordinator sits within the Patient Experience Team and is responsible for the handling and coordination of complaint and concern investigations within the Trust. Please be aware this is a hybrid working role which will require some home working and a minimum of 1 day a week in the office, this will be more frequent during the...

  • Patient Coordinator

    1 month ago

    Bedford, United Kingdom East London NHS Foundation Trust Full time

    Cauldwell Medical Centre is looking to recruit a Patient Coordinator on a one-year fixed term basis to their team. The Patient Coordinator will provide an effective ‘meet and greet’ service to patients and other visitors to the practice, they will handle calls and maintain the appointment system. They will also provide a care navigation function, using...

  • Manual Handling Advisor

    1 month ago

    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    The Post Holder will act as one of the Trust's specialist advisors on manual handling matters to include provision of evidence based advice and training to all staff groups, to include the implementation of relevant Trust Policies. The Post Holder will actively participate in moving and handling related audits To provide specialist advice, instruction and...

  • Health And Safety

    3 days ago

    Bedford, United Kingdom UKSE Group Full time

    The role My client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the Severn Trent area. As part of a group of companies they provide engineering service and process technologies to the water and wastewater, utilities, food and beverage, power, and industrial process industries. This role’s key...

  • Health , Safety and Fire Advisor

    1 month ago

    Bedford, United Kingdom Ministry of Justice Full time

    **Health, Safety and Fire Advisor - HMP Bedford - 72725** **£28,477** **Bedford**: **Overview of the job** This is a non-operational specialist role based within establishments and line managed via the Senior Health Safety and Fire Advisor within the PSP (North/South/LT&HS) HSF&L Team The role supports national plans and systems for the effective...

  • Health & Safety Advisor

    2 weeks ago

    Bedford, United Kingdom KAP Technical Limited Full time

    Health and Safety Advisor £35k plus with £5K car allowance Bedford KAP Technical are working with a company that provides engineering services and process technologies to the utilities, food, beverage, power, and industrial process industries. Our client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the...

  • Health And Safety

    3 days ago

    Bedford, United Kingdom UKSE Group Full time

    The roleMy client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the Severn Trent area.As part of a group of companies they provide engineering service and process technologies to the water and wastewater, utilities, food and beverage, power, and industrial process industries.This role’s key responsibilities...

  • Health and Safety Advisor

    4 weeks ago

    Bedford, United Kingdom ECL Civil Engineering Full time

    We’re looking for an experienced Health and Safety Advisor to join our HSEQT Department. This is an exceptional opportunity for someone seeking to advance their career in health and safety within a dynamic environment. The role, pivotal to our operations in the Construction industry, will require you to be hands-on with Health and Safety across...

  • Health & Safety Advisor

    3 weeks ago

    Bedford, United Kingdom KAP Technical Limited Full time

    Health and Safety Advisor£35k plus with £5K car allowanceBedfordKAP Technical are working with a company that provides engineering services and process technologies to the utilities, food, beverage, power, and industrial process industries.Our client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the Severn...

  • Health, Safety and Fire Advisor

    4 weeks ago

    Bedford, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 296197**Salary**: - £28,477**Job grade**: - Executive Officer- Band 4**Contract type**: - Permanent**Type of role**: - Health and Safety**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - This position is based at HMP...

  • Health & Safety Manager

    3 days ago

    Bedford, United Kingdom WRS Recruitment Full time

    Job Title: Health & Safety Manager Salary: 55-60k per annum Job Types: Full-time, Permanent Schedule: 9am - 5:30pm Location: Bedford Our client is part of a Group of companies and provides engineering service and process technologies to the water and wastewater, utilities, food and beverage, power, and industrial process industries. They are centrally...

  • Health & Safety Manager

    3 days ago

    Bedford, United Kingdom WRS Recruitment Full time

    Job Title: Health & Safety ManagerSalary: 55-60k per annumJob Types: Full-time, PermanentSchedule: 9am - 5:30pmLocation: BedfordOur client is part of a Group of companies and provides engineering service and process technologies to the water and wastewater, utilities, food and beverage, power, and industrial process industries. They are centrally located in...

  • Health and Safety

    3 days ago

    Bedford, Bedfordshire, United Kingdom UKSE Group Full time

    The role My client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the Severn Trent area. As part of a group of companies they provide engineering service and process technologies to the water and wastewater, utilities, food and beverage, power, and industrial process industries. This role’s key...

  • Health and Safety Advisor

    1 week ago

    Bedford, Bedfordshire, United Kingdom ECL Civil Engineering Full time

    We’re looking for an experienced Health and Safety Advisor to join our HSEQT Department This is an exceptional opportunity for someone seeking to advance their career in health and safety within a dynamic environment. The role, pivotal to our operations in the Construction industry, will require you to be hands-on with Health and Safety across multiple...

  • Medical Records Pm Scanning Operator

    1 month ago

    Bedford, United Kingdom Adecco UK Full time

    Adecco are currently recruiting for specialist administrators to join our key multi-national corporate client. Working within a high target environment for the medical records warehouse at Bedford Hospital. Pay rate £9.51 but increases once you are hitting targets Shift 2pm-10pm Monday to Friday Main Responsibilities: - Daily Scanning duties to include...

  • Health And Safety

    3 days ago

    Bedford, Bedfordshire, United Kingdom UKSE Group Full time

    The role My client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the Severn Trent area. As part of a group of companies they provide engineering service and process technologies to the water and wastewater, utilities, food and beverage, power, and industrial process industries. This role’s key...

  • Csl Quality Governance and Effectiveness Facilitator

    4 weeks ago

    Bedford, United Kingdom Bedfordshire Hospitals NHS Foundation Trust Full time

    The successful applicant will work closely with Clinical Service lines (CSL) Quality Governance Lead in supporting specific service lines in the management of: Incidents, Nice Compliance, clinical audit, CQC action plans and patient safety related governance, in line with policy, national and local audit and NICE compliance, regulatory compliance and other...

  • Health & Safety Advisor

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom KAP Technical Limited Full time

    Health and Safety Advisor £35k plus with £5K car allowance Bedford KAP Technical are working with a company that provides engineering services and process technologies to the utilities, food, beverage, power, and industrial process industries. Our client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the...

  • Health & Safety Advisor (Permanent)

    2 weeks ago

    Bedford, Bedfordshire, United Kingdom KAP Technical Limited Full time

    Health and Safety Advisor £35k plus with £5K car allowance Bedford KAP Technical are working with a company that provides engineering services and process technologies to the utilities, food, beverage, power, and industrial process industries. Our client has an exciting opportunity to join a growing H&S team looking after our Framework projects in the...