Senior Business Analyst

Found in: Talent UK C2 - 2 weeks ago


London, United Kingdom Publicis Sapient Full time

Job Description

Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using design thinking tools Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options Establish customer journey mapping to guide product development; then validate that learning with user testing Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same programme increment (PI) objectives Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority

Qualifications

Required experience with Endur and ETRM projects 
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