Telemarketing Executive

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Invoice Finance (CBIF) team where you will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings. Our ideal team member will have previous B2B experience and feel comfortable with high volume calls daily.

Working closely with our Regional Sales Directors, the Telemarketing Executive will book prospect meetings and support in developing the business relationship moving forward.

RESPONSIBILITIES

• Consistently provide excellent telemarketing to generate new business appointments for our Regional Sales Directors.
• Work to high volume call and duration targets.
• Develop long lasting relationships with prospects, and act as a Brand Ambassador.
• Qualification of inbound telephone and digital enquiries, converting into qualified sales leads
• Build and maintain the company’s contact management database/CRM platform ‘Goldmine’ according to sales pipeline and marketing campaign reporting demands
• Co-ordinate new business meetings with the Sales Directors
• Manage and maintain lead referrals through the Sales Pipeline
• Work with the wider Marketing Team to follow up on tactical campaigns
• Effective planning of time and tasks to ensure monthly sales and calling targets are achieved
• Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings.

Risk & Compliance:

• Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.

WE WOULD LOVE TO HEAR FROM YOU IF:

• You have previous outbound business to business telesales experience.
• You have experience of using a CRM system.
• You have the ability to demonstrate telephone sales techniques.
• You have experience in a customer services environment.
• You have excellent verbal and written communication skills.
• You have the ability to build relationships with high level decision makers.

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

• Have sales experience within the financial or professional services environment.

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at  or request a call back.

ABOUT US

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.