Assistant Manager

3 months ago

Cheltenham, United Kingdom SOHO Support Full time

We are looking to recruit an Assistant Production Manager to help lead our kitchen team. We are looking for a quality-minded person who takes pride in what they do. Working with the manager, team, and wider
business to fulfil our vision of:



Honest, good mood food, crafted
coffee, and drinks – proudly served, delivering soul at scale.



They do this through
collaboration with the team to fulfil our mission:




  • Good is always served.
  • To curate quality product and welcoming
    environments, to secure the return visit.
  • To always be good for colleagues and
    customer.


We work together to achieve this
through demonstration of our company values, these are:




  2. Be consistently good - Part of our ethos
    is about not overstating who we are, so for us being ‘good’ really is good
    enough, and it’s what we strive for. When we say ‘good’ we have to deliver
    on that so we can be relied on to deliver our brand promise of being
    consistently good for our customers and our team.
  3. Be proud to serve - As a business we
    feel proud about what we’re offering up, and we pride ourselves on working
    as a team that are proud to serve.
  4. Be the good in someone’s day - A
    welcoming smile, remembering an order, doing something above and beyond to
    make each customer feel valued. It’s the little things that matter, and
    the smallest thing can add some good to a person’s day. 

The perks of the job

  • High level of personal development.
  • Career progression alongside company growth.
  • Your Big Event additional day holiday each year.
  • Access to apprenticeships after 6 months’ service.
Staggered shifts between the hours of 6am - 12pm.

What we need from you

You will support our experienced manager in leading our production team, making our full range of sandwiches, baguettes, muffins and pastries. You will be fully responsible for production. Duties will include food safety, quality control, GP delivery, training and personnel management of the shift. You will need to be a highly motivated individual with an eye for detail.

Skills:

  • Food production background.
  • Excellent leadership and management – is able to inspire, instil disciplines and achieve through others.
  • Practical – able to carry out practical training and have a hands-on approach. Must be able to undertake every task within our kitchen operation.
  • Communication – good control of English language; able to communicate well both orally and written.
  • Commercial – must be able to demonstrate a commercial aptitude; show desire to deliver to given targets – be able to demonstrate an understanding of stock management, yield, and margin delivery.

Other background:

  • Vocational food qualification – NVQ level 2 for example.
  • 1 years supervisory/ management experience in a high-volume food production business.
  • Proven experience of managing people.
  • Food safety qualification –Level 2 or equivalent.

What we stand for

It is very important you respect and believe in the company you choose to work for. Here at SOHO we believe in:

  • BEING GOOD and DOING GOOD.
  • Ensuring our team enjoy a good work/life balance linked to shift patterns.
  • Being part of our local community.
  • Being a fair employer – no zero contracts for permanent team.
  • Celebrating family – a free big event day per year.

Why join us:

  • Excellent training programmes.
  • Free hot drinks during breaks.
  • Discounted staff meals from our onsite production kitchen.
  • Free parking onsite.
  • Your Big Event additional day holiday each year.
  • Access to apprenticeships after 6 months’ service.
  • Additional leave -  Entitlement of 28 days holiday per year,
    increasing after 5 years’ service to 33 days.
  • Company pension.
  • Employee discount.

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