Service Manager

3 weeks ago

Oldham, United Kingdom HCRG Care Group Full time

Job summary

We are seeking a dedicated Service Manager to lead the Oldham, Bury, and Rochdale Sexual Health Hub, ensuring the delivery of accessible, confidential, and high-quality services that address the diverse needs of the community.

This role involves working closely with the senior team, General Manager, and Clinical Lead to effectively manage budgets, uphold safety standards, and meet contractual and performance requirements.

Key responsibilities include providing leadership and professional development for staff, overseeing resource and budget management, and ensuring compliance with legal and professional standards. The Service Manager will focus on quality improvement by monitoring service outcomes and implementing evidence-based practices. Additionally, the role involves advocating for sexual health within the community, engaging in outreach and education, fostering local partnerships, and participating in strategic planning to enhance and expand services. By prioritising a positive patient experience and continuous improvement, the Service Manager will play a crucial role in advancing public health goals.

This is a full time role working hours across the week at our Sexual Health service in Oldham.

Interviews planned for Wednesday 18th September

Main duties of the job

Lead a multidisciplinary team, ensuring high standards of clinical care and operational efficiency. Provide direction, support, and professional development opportunities for staff. Oversee line management responsibilities, including performance management, appraisals, and personal development. Oversee a range of sexual health services, ensuring they are accessible, confidential, and tailored to diverse populations. Monitor and evaluate service outcomes, implementing improvements and evidence-based practices. Develop and implement strategic plans to expand and improve sexual health services. Identify opportunities for service growth, partnerships, and funding.

Please see the attached job description for a full list of job responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit

Job description

Job responsibilities

You will feel valued as a Service Managerwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

£40,000 Salaryand access to our group pension Free tea and coffee at your base location Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission The Ideal Candidate Proven leadership skills, with experience leading professional, clinical, and non-clinical teams. Experience managing KPIs, writing complex reports, and analysing data for diverse audiences. Demonstrated financial and budget management expertise. Relevant management qualification or equivalent experience. Strong negotiation, influencing, and communication skills. CQC Registered Manager status. Ability to motivate teams and support cross-team collaboration. Proven ability to identify process gaps and deliver solutions.

The successful applicant must hold a current UK driving license and have access to a car on a daily basis for transportation to clinic bases, meetings, events both locally and nationally.

Person Specification

General Requirements

Essential

Click Apply for this job above to view the Job Description on our career site

Desirable

Click Apply for this job above to view the Job Description on our career site

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