Diabetes Administrator

Job overview

This is an exciting opportunity to work within a specialist diabetes service, supporting the ongoing care being delivered. We are seeking a motivated colleague to support the development , co-ordination and provide administration for a highly specialist diabetes service, working in partnership with patients and their carers/relatives, diabetes specialist nurses and dietitians. Provision of secretarial and administrative support to the Diabetes Nurse Consultant and other members of the Diabetes Nursing team will be a key part of the role on a daily basis. 

Main duties of the job

The post holder will co-ordinate and provide administration for a highly specialist diabetes service, working in partnership with patients
and their carers/relatives, diabetes specialist nurses and dietitians. The post holder will act as a first point of contact for patients, GP’s, Community
staff and other colleagues within the trust.

Using multiple IT systems, you will monitor and play a role in the delivery of the technology service including continuous subcutaneous insulin
pumps, CGM (continuous subcutaneous glucose monitoring) and flash glucose monitoring ordering, excluded devices, accounts and
procurement, audit.

You will monitor and co-ordinate the outpatient booking for the specialist technology, young adult and structured education appointments ensuring
seamless and efficient operation of this service.
You will provide an efficient secretarial and administrative service to support the Diabetes Nurse Consultant and Diabetes specialist Nurses in
their day to day working

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Detailed job description and main responsibilities

The post holder will co-ordinate and provide administration for a highly specialist diabetes service, working in partnership with patients
and their carers/relatives, diabetes specialist nurses and dietitians. The post holder will act as a first point of contact for patients, GP’s, Community
staff and other colleagues within the trust.

Using multiple IT systems, you will monitor and play a role in the delivery of the technology service including continuous subcutaneous insulin
pumps, CGM (continuous subcutaneous glucose monitoring) and flash glucose monitoring ordering, excluded devices, accounts and
procurement, audit.

You will monitor and co-ordinate the outpatient booking for the specialist technology, young adult and structured education appointments ensuring
seamless and efficient operation of this service.

You will provide an efficient secretarial and administrative service to support the Diabetes Nurse Consultant and Diabetes specialist Nurses in
their day to day working

Person specification

Qualification

Essential criteria

Good all round education to GCE/GCSE or equivalent Experience of developing, implementing, and using administrative systems Previous experience of secretarial/ administrative work

Desirable criteria

Experience gained within NHS or public sector organisation

Skills

Essential criteria

Excellent verbal and communication skills Ability to organise patients appointments

Desirable criteria

Previous experience of working as part of a team

Planning/ Organisational

Essential criteria

Able to organise and prioritise own work to compliment that of the team

IT

Essential criteria

Key board and computer literate.

Desirable criteria

Experience of working with IT Systems

Personal qualities

Essential criteria

Ability to remain calm under pressure Conscientious and self-motivated Flexibility Willingness to learn and develop

Desirable criteria

Experience of working in a multi-functional position

Equality, Diversity, and Inclusion

Essential criteria

Evidence of having championed diversity in previous roles (as appropriate to Evidence of having undertaken own development to improve understanding of equalities issues

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