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Office Administrator with Care Experience
3 months ago
Job Title: Office Administrator with Care Experience
Location: Brad Care - Swadlincote
Job Type: Full-Time -
Friday - 9am-4.30pm
Salary: £12.00
Job Summary: We are seeking a highly organized and detail-oriented Office Administrator with over three years of experience in the care industry to join our team. The ideal candidate will have a strong background in administrative tasks and a deep understanding of care services, including medication management. This role will involve handling a variety of administrative duties, managing medication inquiries, and supporting our care team to ensure the highest level of service for our clients.
Requirements
Key Responsibilities:
Medication Inquiries:
- Serve as the primary point of contact for all medication-related inquiries from clients, their families, and care staff.
- Liaise with healthcare providers and pharmacies to ensure accurate and timely medication management.
- Maintain up-to-date knowledge of medication policies, procedures, and regulations to provide accurate information and guidance.
- Assist in the development and implementation of medication management protocols and procedures.
- Serve as the primary point of contact for all medication-related inquiries from clients, their families, and care staff.
Client & Care Team Support:
- Assist in coordinating care services, ensuring that all client needs are met in a timely and efficient manner.
- Handle client and family concerns with empathy and professionalism, escalating issues to the appropriate team members when necessary.
- Maintain accurate and detailed records of all client interactions, medication inquiries, and office activities.
- Assist in preparing reports and documentation for audits, inspections, and management review.
- Assist in coordinating care services, ensuring that all client needs are met in a timely and efficient manner.
Benefits
Experience:
- Minimum of 3 years of experience in a care setting, with a strong understanding of medication management.
- Proven experience in an administrative role, preferably within the healthcare or care services industry.
- Minimum of 3 years of experience in a care setting, with a strong understanding of medication management.
Skills:
- Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
- Strong communication skills, both written and verbal, with the ability to handle sensitive information with discretion.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with care management software is a plus.
- Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
Knowledge:
- In-depth understanding of care services, particularly around medication management and compliance.
- Familiarity with healthcare regulations and best practices in care administration.
- In-depth understanding of care services, particularly around medication management and compliance.
Personal Attributes:
- Compassionate and empathetic, with a strong commitment to supporting clients and their families.
- Detail-oriented with a high level of accuracy in handling administrative tasks and record-keeping.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Compassionate and empathetic, with a strong commitment to supporting clients and their families.
How to Apply: Please submit your resume and cover letter to Jobs at Bradcare Ltd (zohorecruit.eu)
