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Travel Industry Hotel Optimization Analyst

4 months ago

London, United Kingdom American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Our hotel business is growing and we are seeking to expand the Hotel Optimization team at Amex GBT. This critical position will create something new by combining analytical skills, technical capabilities with creativity and vision for opportunities, directly impacting the bottom line. Being part of a global team, this position will be highly rewarding and lots of fun. Training and development opportunities will abound ensuring high-performing individuals can chart a long-term career trajectory within the company. This role represents an exciting opportunity to join AMEX GBT, as we define the future of business travel as we own the industry into a new era.

What You’ll Do on a Typical Day:

Strategically collaborate with team managers to identify revenue opportunities, possibly through creative solutions, and drive the implementation to realize them Lead strategic and quantitative analysis to support key business decisions and help chart the course for optimizing our hotel supply Develop and maintain supplier optimization project plans specifying goals, strategy, scheduling, identification of risks and contingency plans; prepare project status reports Lead end to end program management including (but not limited to) analyzing data, preparing and delivering presentations to both internal and external clients, and the identification and implementation of process improvements  Continuous monitoring of booking trends in comparison to business goals & revenue growth opportunity identification through KPIs resulting on work in collaboration with Revenue Management teams to ensure optimum shareholder returns and customer value Provision of subject matter expertise to Product and Technologies for the introduction of new shopping technologies that help to push diversity of hotel results and preferred supplier merchandizing strategy Ability to learn product functionality and content distribution in order to support deployment and field inquiries for Supply Marketplace Design and build data-driven hotel optimization models using advanced Analytics/Data Science techniques

What We’re Looking For:

Experience with multiple GDSs a must A self-starter who is an inquisitive problem-solver eager to seek knowledge with a growth mind-set Demonstrates experience collaborating with cross-functional teams and influencing people at all levels of the organization in order to set common goals and deliver according to plans Innovative thought leadership and analytical skills that result in successful problem solving.  Strategic thinker with the ability to spot trends, used to combine thought leadership as well as execution to manage partnerships and drive win-win-win solutions for both GBT, clients and partners Excellent written & verbal communication skills, including handling sensitive information with partners Capable of managing multiple tasks effectively and progressing work in parallel Strong experience using Tableau or Power BI to pull data from various sources, develop and publish automated reports and dashboards Proficient at using MS Office Suite, including Word, Excel, PowerPoint. Online Booking Tool experience highly preferred Able to work effectively and show flexibility in a complex, diverse, global, and changing environment Analyses and compartmentalizes issues. Makes systematic and rational judgments based on relevant information

Location

United Kingdom - London

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for