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Typist Administration Assistant
4 months ago
Job overview
1 x 37.5 hours Monday - Friday between 8.00am - 5.00pm
1 x 16 hours 2 days per week, between Monday - Friday, between 8.00am - 5.00pm
The pathology departments at North Tees and Hartlepool NHS foundation trusts and South Tees hospital NHS foundation trust are working collaboratively to develop a joint service with services being delivered on both hospital sites, this will require cross site working as appropriate.
The post holder will provide an effective administration support service providing excellent communication skills and good customer care.
Work with and effectively communicate with the team structure including line Administration Team Leader Medical Secretary and Administration Manager.
The role requires the individual to work as part of a multi-disciplinary team.
To provide a high quality administrative support service and ensure excellent customer care and experience for patients.
Carry out routine administrative duties pertinent to the service.
Main duties of the job
Receiving, recording, sorting and distributing any form of communication and take appropriate action including escalation where appropriate.
Order and receive stocks and stores.
Standard keyboard skills.
Transcription and or proof reading of clinics and other letters of a sensitive and confidential nature ensuring copy letters to other health care professionals / services are sent.
Receive and make telephone calls to/from GPs, wards and other NHS and non-NHS professionals/agencies, follow through all enquiries in a friendly and professional manner.
Interrogate case notes to identify relevant information and to ensure accuracy of correspondence.
Data collection, update, management and maintenance of systems relevant to service.
Collate documents and other preparatory items required for meetings pertinent to the service.
Word processing / utilising Microsoft Office communication pertinent to the service.
General administrative and clerical procedures including receiving and sending e-mails, filing, photocopying, scanning of documents and faxing as required
Undertake any other relevant administrative tasks that may be required for the effective running of the service
He/she must also be flexible both in availability and being able to offer cover for colleagues when they are absent from work due to annual leave or sickness etc.
Please note this post may close at sufficient applicants.
Working for our organisation
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.
Detailed job description and main responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.
Person specification
Qualifications
Essential criteria
GCSE in Maths and English or Functional Skills (level 2) OCR/RSA equivalent level typing qualification (or experience entry level of 50 words per minute typing working towards 70 words per minute) NVQ 2 in Business Administration or equivalent experience
Experience
Essential criteria
Knowledge of Office and Outlook, including word, excel and powerpoint, e-mail and internet
Knowledge
Essential criteria
Excellent communication and interpersonal skills Understanding of clerical processes Efficient and accurate word processing skills Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at Stees.Recruitment1@nhs.net
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.
