SEND Casework Admin

1 month ago

Worcester, United Kingdom Omega Recruitment Group Full time
Job Description
Job Title : Administrator (Scale 3)
Job Category : Sec / Admin
Category : Agency Workers - 3-5 months 
Client : Worcestershire County Council
Client Location : Worcester
Hours Per Week : 35.00
Start Time : 09:00
End Time : 17:00

PAYE Pay Rate £13.65 ph    (£12.18 ph + 12.07% holiday entitlement)

To perform tasks related to the EHC assessment, planning, annual review, and phase transfer processes, as directed by the Senior SEND Caseworker, SEND Team Manager, or SEND Group Manager, and to provide administrative support to all team officers and occasionally to officers in other teams as determined by the SEND Manager.

Tasks include:
Catering to inquiries from parents, educational institutions, WCF staff, and professionals via telephone and email, while maintaining accurate records of interactions and follow-ups. Scheduling meetings, preparing necessary documents, and taking minutes when required. Ensuring timely responses and adherence to statutory deadlines. Overseeing administrative processes for annual reviews, including accurate data management. Supporting Casework Officers in maintaining up-to-date and accurate records for each child's EHCP and financial information. Ensuring clear communication with relevant partners, adhering to the Worcestershire County Council's safeguarding policy, and staying informed about local and national SEND issues. Committing to continuous professional development and performing additional duties as required.

Requirements
Knowledge & Skills Requirements Possess a BTEC or equivalent qualification in a Business, Computing, or Administrative field. Demonstrate strong proficiency in utilising IT and Management Information Systems (MIS) solutions, specifically Microsoft Office software. Possess prior MIS, Business, or Administrative experience. Possess experience or the necessary skills to supervise staff in the short term effectively. Possess experience with ONE and/or SIMS. Possess strong written communication skills and experience in disseminating information to relevant parties. Possess experience or the necessary skills to take minutes when required accurately. Possess excellent communication skills. Possess experience in working under pressure to meet tight deadlines. Fluency in English and Welsh is essential.

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