Online Testing Administrator

5 months ago


Oxford, United Kingdom Oxford University Hospitals Full time

Job overview

Please look at our website to find out more about our service. 

Receive, assist and direct patients accessing our service and in a courteous, efficient and effective way.

Process requests for home STI testing kits and dispatch correctly to patients depending on their needs.

Provide general assistance to the Sexual Health Department managers and clinicians and project a positive and friendly image to patients and other visitors, either in person or on the telephone.

Main duties of the job

We are looking to recruit a full-time administrator to join the Sexual Health Team. The Oxfordshire Sexual Health Service is a fast-paced unit and requires someone who will be excited by being part of a caring team delivering services to patients across Oxfordshire. This is a fantastic opportunity for someone looking for a job in a challenging and dynamic environment.

You

The successful candidate will need to demonstrate a range of skills including effective communication, empathy, self-motivation and a desire to work as part of a team.

Your new role 

Your main duties will include working at the reception desks of our sexual health clinics in different locations in Oxfordshire and answering telephone and email queries in relation to appointments and results. You will also be part of the on-line testing team which logs requests for, packs and dispatches home testing kits to important deadlines.

Your new department

We hope our team will reflect the diversity seen in our clinics. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please get in touch and we will guide you through the application process.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust  is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this  Delivering Compassionate Excellence  and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the .



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