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Engagement Coordinator

4 months ago

Newcastle upon Tyne, United Kingdom Newcastle University Full time

The Role

Newcastle University Business School is seeking an experienced and highly motivated Engagement Coordinator to join our Graduate Outcomes Team. Your role will oversee and input into the development, delivery and promotion of a wide range of careers and employability activities within the School.

You will need to have excellent project management skills together with a good understanding of customer service. Along with excellent communication and organisational skills you will also need to have experience of successful event administration/coordination. If this sounds like you, then we would love to hear from you.

For informal enquiries regarding the role please contact Laura Gunay by email

Newcastle University Business School is located in Newcastle City Centre and at the gateway to the Newcastle Helix, a £350 million partnership between Newcastle University, Newcastle City Council and Legal and General, where business meets Science.

Home to 4000 students, Newcastle University Business School is one of an elite group of Business Schools worldwide to hold triple accreditation from the three internationally recognised accreditation bodies: AMBA, AACSB, and EQUIS. This places the School in the top business schools worldwide and is testament to our reputation for Teaching and Research.

Our vision is to be globally renowned for the Future of Work and developing students for a future they can shape.

For more information about Newcastle University Business School, please visit our website

Key Accountabilities

To provide operational oversight for all employability and careers interventions, including event planning, finance, and marketing To provide operational support for the School’s engagement portfolio, including support for Business Partnerships, Internationalisation, and Alumni activities To line-manage and support a student intern to ensure they deliver against objectives Act as a point of contact and develop new links with external organisations relating to employer-led activities To write and develop engaging content to promote a range of activities to current students To coordinate information and processes for CRM and other systems, ensuring relevant databases are maintained and up to date To support and coordinate regular reporting for relevant committees within the School. This will include maintaining and analysing statistical information relating to the activities of the School and providing relevant management information for University/School purposes Manage and develop administrative processes that ensure efficient and effective operations and recording of engagement activities Process finance requests and coordinate relevant budgets, including monitoring and reporting on expenditures Willingness and availability to work unsocial hours (evenings and weekends) when required To take on a generic health and safety role within the School Other duties, as defined by line manager, which support the successful achievement of Business School’s vision, strategy, and operations

The Person 

Knowledge, Skills and Experience

Excellent project management skills Ability to work effectively in and lead a small team Experience and understanding of customer relationship management and/or customer service High level of organisational and time management skills and able to manage a range of tasks simultaneously Excellent communication, both verbal and written skills Ability to manage large amounts of information and pay attention to detail Excellent IT skills, including experience of MS Office packages Sound numeracy skills, with the ability to compile, interpret and report on statistical and financial data Experience of successful event administration and co-ordination within a large organisation

Attributes and Behaviour

Excellent planning, organisational and time management skills, with the ability to work independently, prioritise workload, work under pressure and manage multiple deadlines Excellent interpersonal, communication, negotiation and influencing skills with the ability to develop effective working relationships with a range of staff and to work well within and across teams A positive customer focussed attitude Proven ability to use initiative, adopt a creative approach to problem solving, and exercise judgement in order to consult on and refer issues appropriately Ability and willingness to support colleagues during busy periods

Qualifications

Grades A-C in English Language and Mathematics at GCSE (or vocational qualifications or equivalent) and/or demonstrable work experience in a relevant role and/or comparable setting

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver award in recognition of our good employment practices for the advancement of gender equality. We also hold a Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 27110


We ensure there's something for everyone and these benefits include: a cycle-to-work schemeshopping discountscompetitive pension schemehealth and wellbeing initiativesactivities and eventsgenerous leavediscounted travelChristmas shutdown