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Business Manager
3 months ago
Job summary
This is an exciting opportunity for someone withconsiderable experience of Business Management- ideally within a Primary Care Organisation.
This role requires financial, operational, and strategicinput, so we are seeking someone with high levels of financial acumen, businessplanning and budget setting. Previous successful line management is essential.
Candidates are expected to bring strong interpersonalskills.
The Partners require the successful candidate to beproactive and plan for the future, maximising the practices potential income inrelation to business, finance, and collaborative relationships.
You will provide clear and positive leadership and vision to the strategic business management of Farnham Park Health Group and will be expected to constantly review and recommend strategies for its development and effectiveness.
Main duties of the job
Key responsibilities include Finance, Strategic Planning, Information Governance & Technology and Communication.
About us
Farnham Park Health Group is a large,friendly, training practice in the Georgian market town of Farnham, with good local schools and excellenttransport links to London. The surgery is located within a modern purpose-builtbuilding with free parking. We have a list size of £17,000patients and are committed to delivering patient care through innovation andcollaboration with our patients, PCN, and external services. We work collaboratively with other Farnhampractices both within our PCN and as part of Farnham Integrated Care Services,offering same day access appointments, MSK and mental health practitioners,home visiting paramedics and social prescribers. X-ray walk -in service,ultrasound and phlebotomy are all available within Farnham Centre for Health. Our teamconsists of 4 GP Partners, 6 salaried GPs, advanced paramedic practitioner, practicemanager, nurses, HCAs, clinical pharmacists, pharmacy technicians, and a teamof admin and reception staff and team leaders. The practice merged three yearsago, and we continue to work to provide the best care for our patients. At FarnhamPark Health Group, we understand that delivering high-quality patient care in ahard-working environment also needs to include some fun. We encourage andsupport social events, daily huddles, lunchtime walks in Farnham Park andpersonal development within the team.
Job description
Job responsibilities
Finance
Work closely with the practicemanager to;
Manage the financial elements of theorganisation, including budgets, bank accounts, accounting system, petty cash,etc. seeking to maximise income and reduce expenditure in conjunction with thepartners
Maintain an effective liaison with theaccountant, overseeing organisation accounts, ensuring year-end figures arepresented.
Brief partners on financial matters, includingforecasting.
Manage and process partners drawings PAYE andpensions for staff
Support the partners to develop and implementprocesses to achieve business objectives including maximising income from QOF targets(supported by the nursing and admin team)
Ensuring the organisation has appropriateinsurance cover (employee, locum, building, medical indemnity etc) inplace
Developing implementing and embedding anefficient business resilience plan.
Leading change and continuous improvementinitiatives, coordinating projects within the organisation.
Coordinating and leading the compilation oforganisation reports and the practice development plan (PDP)
Make recommendations to the Partners forbusiness development with regard to potential sources of income
Strategic Planning
Overall responsibility for the strategicplanning of the practice, working with the Partners
Keep abreast of current affairs and identifypotential opportunities and threats
Create a Business Development Plan, overseeingthe implementation of the aims and objectives
Formulate objectives and research and developideas for future development
Represent the practice at external meetings
Be innovative, assess and implement change
Ensure areas of the business are delivered tohigh standards
Ensure the Business Continuity Plan is regularlyreviewed and updated.
Ensure that the business objectives are met, andtargets are implemented and delivered.
Present and interpret performance data
Deputise for the practice manager in the eventof their absence
Information Technology &Governance
Manage the organisations IT system
Ensure compliance of appropriate informationgovernance systems
Ensure compliance with Data Security &Protection and the ICO (Information Commissioners Office)
Ensure IT compliance with the contractualobligations
Oversee compliance with Data Protection Act 2018and GDPR responsibilities
Ensure Data Sharing Agreements and Data Privacy Impacts assessments are reviewedand updated.
Communication
Understand the communication systems and ensureeffective channels of communication between all team members
Develop, implement, and embed an effectivecommunication strategy (internal and external)
Actively encourage and promote the use ofpatient online services
Build/maintain good working relationships
Represent Farnham Park Health Group at meetingsand events
Present a professional image
Share skills and expertise with others
Other
This is not an exhaustive list and may be changed in lightof ever-changing service need and national and local policy. Therefore, the jobdescription will encompass any other duties deemed appropriate for the postholder within the scope of the post as determined by the Partners. Any changeswould be discussed fully with the post-holder.
Person Specification
Skills
Essential
Ability to identify and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker and negotiator with the ability to develop services Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
Desirable
EMIS user skills
Experience
Essential
Experience of working with the general public Experience of managing accounting procedures including budget and cash flow forecasting Experience of managing large multidisciplinary teams Experience of performance management including appraisal writing, staff development and disciplinary procedures Experience of successfully developing and implementing projects Experience of workforce planning, forecasting and development
Desirable
Experience of working in a healthcare setting NHS/primary care general practice experience Relevant health and safety experience
Personal Qualities
Essential
Polite and confident Flexible and cooperative Excellent interpersonal skills Motivated and proactive Ability to use initiative and judgement Forward thinker with a solutions focused approach High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure Confident, assertive and resilient Ability to drive and deliver change effectively
Desirable
Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Full UK driving licence
Qualifications
Essential
Good standard of education with excellent literacy and numeracy skills
Desirable
Educated to degree level in healthcare or business Leadership and/or management qualification AMSPAR qualification