VCFSUK Regional Finance Development Manager, Scotland, Northern Ireland

2 weeks ago

Maidenhead, United Kingdom Santander Full time
VCFSUK Regional Finance Development Manager, Scotland, Northern Ireland & North West EnglandCountry: United Kingdom

Who are we?

Volvo Car Financial Services UK (VCFSUK) is the financial services provider to Volvo Car UK operating across the Volvo Retailer Network. Due to an internal promotion, we have an exciting job opening within the Field Sales Team as a Regional Finance Development Manager covering Scotland, Northern Ireland and North West England (approximately retailers).

What’s in it for you?

People are at the heart of our business. We want you to innovate, challenge, and build a future career at VCFSUK. In return, we offer a competitive basic salary of £, - £,, and a discretionary performance-related bonus. Hybrid working allows for greater flexibility and work-life balance, further enabling us to reduce our environmental impact and support your personal circumstances. We offer a -hour flexible working week and days of annual leave plus bank holidays. Contributory pension scheme with death in service cover

You will be able to choose from a suite of flexible benefits along with Health & wellbeing initiatives, charitable giving days alongside personal growth and career development opportunities. We have a subsidised onsite restaurant plus free refreshments and snacks. You will have access to cars through Volvo’s preferential employee lease car scheme along with, plenty of free onsite parking and electric car charging for your plug-in hybrid or battery electric vehicle. We also offer subsidised home chargers to support our sustainable focus and journey to zero-emission driving.

What you’ll do

You will be part of an exceptional field-based team within VCFSUK. We need people who can achieve the exceptional by working collaboratively, who can see the world the way our customers see it, ensuring that we innovate and plan to stay a step ahead.

Reporting to the VCFSUK National Sales Manager, this role will work closely with the Senior Management and Sales teams of the Retailer sites in the specified region to provide in-depth strategic Sales Account Management. You will have full responsibility for the ongoing development and growth in all sales areas of the business in both New and Used car finance processes.

You will forge strong relationships with the Retailer Partners in your region with the aim of achieving and exceeding performance KPIs, customer satisfaction and development-related objectives.

Achieve targets for a given period by analysing the root cause of performance, setting action plans and measurable objectives to maximise sales and volume aspirations

Drive the Retailers Renewal Program for existing customers and the contract strategy for new customers through robust and effective lead management processes, ensuring performance in these areas is regularly managed to achieve agreed KPIs

Analyse the data reporting suite and Management Information to work closely with the Retailers to recognise any trends early and offer solutions, share best practise and provide regular detailed updates on performance to identify and develop quality business opportunities

Drive retailer engagement with all VCFSUK programmes to achieve the New and Used sales volume/penetration targets

Provide coaching to the Retailers through regular finance reviews, along with training and development in collaboration with the Head of Learning & Development

Ensure that Retailers are compliant when promoting finance within regulatory guidelines as determined by the FCA, and understand when to escalate any identified risks in relation to VCFSUK risk policies and/or regulatory guidelines

Manage and monitor agreed quality service levels and ensure that processes comply with company procedures to restrict risk

Do you fit the profile?

The ideal candidate will be self-motivated and have strong interpersonal skills that would allow you to build key relationships, influence, and negotiate at all levels of Management. You will be able to maintain an operational focus and influence the performance of the Retailers' finance sales operations.

You will also have a clear understanding of the current finance and insurance regulatory environment, with further experience in identifying and creating sales processes and recommending process management, ideally from the motor industry.

You will be self-assured and competent in managing and performing in a field-based territory, contributing actively to a high-performing team while having the strength to work for long periods on an individual basis.

You will have excellent communication and presentation skills, and be analytical in order to interpret key statistical information to be able to build comprehensive action plans to achieve agreed sales KPI’s.

Working knowledge of the business environment and structure of a Retailer would be ideal, but not essential.

You will aspire to our three core values:

Excellence - You are driven to produce high-quality work, and relentlessly pursue excellence. You do not tolerate mediocrity and you work intensely to achieve your goals.

Bravery – You are willing to take calculated risks to achieve goals, proposing and implementing innovative solutions to problems. You speak up against unethical behaviour, standing up for beliefs, even if it goes against popular opinion.

Collaboration - Effectively communicate with colleagues, actively listening to understand others' perspectives. Resolving conflicts and maintaining positive relationships with colleagues

Location

This is a field-based role covering Scotland, Northern Ireland, and North West England so ideally you will be based within this area as you will have regular travel across this region and periodic visits to our Head Office in Maidenhead, Berkshire, and Volvo’s Training & Development Centre in Daventry, Northamptonshire.

Diversify our future:

Volvo Car Financial Services UK is an equal opportunities employer. We are a company for people who care about other people and for the world we live in. We celebrate diversity and inclusion in the workplace and are committed to equality of opportunity for all employees and employment practices, including hiring, recruiting, and promotion. It’s what you do that counts and we are always looking to expand perspectives and voices to shape our future. With us, you can truly be yourself, embrace new opportunities, thrive and a make a difference. 

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