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Job summary

The data clerk is responsible for coding,workflow, and filing of all incoming clinical correspondence (including testresults) in accordance with the Standard Operating Procedure (SoP) for RyelandSurgery and summarise incoming medical records from other practices for newlyregistered patients.

24 hours a week. (Worked over 5 days.) Some flexibility in relation to start/ finish times shown below.

Monday9:00am 2:00pm

Tuesday 11:00am 4:00pm

Wednesday 9:00am 1:00pm

Thursday 10:00am 3:00pm

Friday 11:00am 4:00pm

Interview date: 12th July 2024

Main duties of the job

The following are the core responsibilities ofthe Data Clerk. On occasions there may be a requirement to carry out othertasks which are listed below under Secondary responsibilities. This will bedependent on factors such as workload and staffing levels:

Code,workflow and file all incoming clinical correspondence to the practice as setout in the Standard Operating Procedure (SoP). This will include paper andelectronic formats. Process test results from laboratories asappropriate. Summariseall incoming medical records. Initiatecontact with and respond to requests from patients, team members and externalagencies by phone, email and text Managequeries in an efficient manner Maintain aclean, tidy, effective working area at all times Supportall clinical staff with general tasks as requested (appropriate to role) Undertakeall mandatory training and induction programmes Attend aformal appraisal on an annual basis and participate in interim reviews toensure objectives are achieved and relevant training is undertaken.

Please see the attached job description for further information

About us

Taurus Healthcare Ltd is advertising this position on behalf of Ryeland Surgery. This means that Ryeland Surgery is the employing organisation and will make the final decision on appointing candidates.

Taurus Healthcare Ltd, on behalf of Ryeland Surgery, will collate all relevant information for the purpose of the recruitment and pre-employment check process.

This information will then be securely transferred to Ryeland Surgery.

We are a friendly, dynamic and forward thinking GP practice whose clinical team includes GPs, Practitioners, Clinical Pharmacist, FCPs, Practice Nurses, Healthcare Assistants and Social Prescribers. We are also a training practice and host a Research Nurse.

The practice operates across two sites which together serve over 19,000 registered patients. This post is based in our main surgery in Leominster.

Weare active members of our Primary Care Network (PCN) and are members of a GPfederation.

Ryeland Surgery looks after more than 19000patients from Leominster and the surrounding area with a staff of more than70.

Job description

Job responsibilities

The following are the core responsibilities ofthe Data Clerk. On occasions there may be a requirement to carry out othertasks which are listed below under Secondary responsibilities. This will bedependent on factors such as workload and staffing levels:

Code,workflow and file all incoming clinical correspondence to the practice as setout in the Standard Operating Procedure (SoP). This will include paper andelectronic formats. Process test results from laboratories asappropriate. Summariseall incoming medical records. Initiatecontact with and respond to requests from patients, team members and externalagencies by phone, email and text Managequeries in an efficient manner Maintain aclean, tidy, effective working area at all times Supportall clinical staff with general tasks as requested (appropriate to role) Undertakeall mandatory training and induction programmes Attend aformal appraisal on an annual basis and participate in interim reviews toensure objectives are achieved and relevant training is undertaken. Contributeto public health campaigns (, flu clinics) through advice or direct care

Secondary responsibilities

In addition to the primary responsibilities,the Data Clerk may be requested to:

Participatein practice audit as directed by the audit lead Supportfront of house staff, providing cover during staff absences Actionincoming emails, tasks, texts when necessary Completeopening and closing procedures in accordance with the duty rota. Person Specification

Experience

Desirable

Experience of working with the general public Experience of working in a health care setting

Skills

Essential

Excellent communication skills (particularly telephone) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policies and procedures

Desirable

EMIS user skills

Personal Qualities

Essential

Polite and confident Flexible and cooperative Motivated Forward thinker High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure

Qualifications

Essential

GCSE Mathematics & English (or equivalent) grade C/4 or above

Desirable

Medical terminology Customer service qualification

Other Requirements

Essential

Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check

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