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HR Caseworker
4 months ago
Department:
HR Operations Salary (£): £,-£, HR Caseworker (Employee Relations)Do you love that no two days are the same? That's one of the many reasons we love working in HR at Severn Trent... Still need more?
We love to help people with their own career path, we love to support our senior leadership teams to deliver our people strategy and we really love supporting nearly individuals in delivering one of life's essentials to million customers daily.
People are at the heart of what makes this company great and we're passionate about helping people be the best they can be and making Severn Trent a truly awesome place to work.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
We have an opportunity for you to join our Human Resources team, as our new HR Caseworker (Employee Relations) . In this role, you’ll manage employee relations casework with managers and employees across Seven Trent through to resolution, ensuring a fair and consistent application of our policies and processes are adhered to.
You’ll ensure that HR policies and guidelines are fit for purpose, comply with legislative changes, are well maintained, implemented effectively, and deliver best practice. Using your knowledge and experience, you’ll support our frontline HR Hub Advisors, coaching them to deliver accurate HR advice and guidance to managers and colleagues across the business.
There will also be a chance for you to undertake project work that will help drive Organisation Effectiveness.
Sound like you? Then read on.
Some of your other key accountabilities will include:
Coach and develop managers to enable effective employee relations and people management capability Establish facts and determine the most appropriate business solution in line with our processes and policies Conflict resolution via mediation Delivery of people management skills training Relationship engagement with the Trade Union partnership agreement Work flexibly with the HR Hub, coaching and developing HR Hub Advisors on frontline HR, supporting the delivery of a great employee experienceWHAT YOU’LL BRING TO THE ROLE
To be successful in this role, you’ll need a good understanding of HR policies and terms and conditions of employment including the latest legislative updates, with experience of how to interpret them and apply them in practice. You’ll have had exposure to managing difficult Employee Relations situations, with demonstrable results of successful resolutions and will be comfortable in coaching line managers and colleagues, as well as delivering training and presentations.
You’ll need to possess excellent communication skills, with the ability to use effective listening and questioning. It’s expected that you’ll be able to build rapport with various stakeholders, so possessing excellent influencing and engagement skills would be advantageous.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.
Is that you?
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
days holiday + bank holidays (and the ability to buy/ sell up to days per year) Annual bonus scheme (of up to £, per annum based on company performance) Leading pension scheme – we will double your contribution (up to % when you contribute Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our ‘Academy’ Electric vehicle scheme and retail offers Family friendly policies Two volunteering days per year