Current jobs related to Senior Casework Officer - London - UCL Eastman Dental Institute
-
Senior Caseworker
3 weeks ago
London, United Kingdom HOUSES OF PARLIAMENT Full timeSenior Caseworker An opportunity has arisen for a Senior Caseworker based in Abena's busy constituency office to work alongside her established Senior Caseworker. We're looking for an individual experienced in problem-solving to provide advice and support to constituents on a variety of issues and assist with constituency engagement. This role is...
-
Senior Caseworker
6 days ago
London (Greater), United Kingdom HOUSES OF PARLIAMENT Full timeJob Title: Senior CaseworkerAn exciting opportunity has arisen for a Senior Caseworker to join Abena Oppong-Asare MP's busy constituency office. As a key member of the team, you will work closely with the MP and other staff to provide advice and support to constituents on a variety of issues.Key Responsibilities:Manage and progress the office casework load,...
-
Senior Caseworker
6 days ago
London (Greater), United Kingdom HOUSES OF PARLIAMENT Full timeJob Title: Senior CaseworkerAn exciting opportunity has arisen for a Senior Caseworker to join Abena Oppong-Asare MP's busy constituency office. As a key member of the team, you will work closely with the MP and other staff to provide advice and support to constituents on a variety of issues.Key Responsibilities:Manage and progress the office casework load,...
-
Student Casework Officer
5 months ago
London, United Kingdom London Metropolitan University Full time**ABOUT US** - Transforming Lives Through Excellent Education_ London Met is an extraordinary institution. Equity and social inclusion have always been our driving principles, and it's what makes the University so unique. Our organisation is distinctive, both in its eclectic and diverse community of students and staff, and also for its historical role in...
-
Senior Caseworker
4 months ago
London, United Kingdom UK Health Security Agency Full time**Details**: **Reference number**: - 295038**Salary**: - £37,056 - £45,998- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Type of role**: - Science**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...
-
Senior Policy and Casework Officer
3 months ago
London, United Kingdom Cabinet Office Full time**Details**: **Reference number**: - 288981**Salary**: - £35,241 - £39,352**Job grade**: - Higher Executive Officer**Contract type**: - Fixed Term - Loan - Secondment**Length of employment**: - Up to 2 years initially, with the possibility of extension by mutual agreement.**Business area**: - CO - Civil Service Commission - The shared secretariat...
-
Casework Support Officer
3 months ago
London, United Kingdom Novax Recruitment Ltd Full time**Casework Support Officer** **Southwark** **Contract** **£17 P/H (Umbrella)** We are currently looking for a Casework Support Officer for a role in Southwark. The Casework Support Officer will provide effective and efficient administrative support to Southwark's Housing Solutions **Roles and Responsibilities**: - To provide support to frontline Housing...
-
Casework Support Officer
3 months ago
London, United Kingdom iWork Recruitment Limited Full timeContract to start on 07-05-24 until 04-08-24 with a possible extension. **Job Purpose**: To work within defined guidelines to assist in the delivery of a high quality complaints and casework service to customers, Members and Client Officers. Evaluate customer complaints and enquiries, identify the most appropriate means of managing them and advise the...
-
Senior Caseworker
4 months ago
London, United Kingdom HM Courts and Tribunals Service Full time**Details**: **Reference number**: - 357664**Salary**: - £37,174 - £40,403- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- HEO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
-
Host Casework Officer
3 months ago
London, United Kingdom Colbern Limited Full time746471-5870-2466 12.3 HOST Casework Officer Tower Hamlets Contract £20.29 per hour Our client is looking for an experienced HOST Casework Officer - who can start immediately and hit the ground running. The HOST Team in LBTH Homelessness Service needs an experienced officer versatile in Homelessness assessment and issuing of statutory notification letters...
-
Casework Support Officer
3 months ago
London, United Kingdom Pertemps Network Group Full time**Casework Support Officer**: - 176CaseworkOfficer1 Applicants **£26 - £27 Per Hour** - Full Time**Contract** **Central London, Greater London** **Legal** **Job Description**: **Exciting Opportunity: Regional Support Officer (Casework)** **Location: London** **Hours: 35 hours per week** **Pay Rate: £27.00 per hour (plus excellent benefits from day...
-
Host Casework Officer
3 months ago
London, United Kingdom Colbern Limited Full time472091-4928-23334 8.12 HOST Casework Officer Tower Hamlets Contract £20.29 per hour PAYE Our client is looking for an experienced HOST Casework Officer. The recruitment for a Visiting Officer in our homeless service is essential to strengthen our outreach efforts and enhance support for individuals experiencing homelessness. As a Visiting Officer, the...
-
Senior Casework Manager
2 weeks ago
London, Greater London, United Kingdom Refugee Council Full timeAbout the RoleThe Refugee Council is seeking a highly skilled and experienced professional to lead our casework team in delivering high-impact services to people seeking asylum and refugees in the UK. As a Senior Casework Manager, you will be responsible for line managing a team of casework advisers, providing expert advice and support to clients, and...
-
Senior Casework Manager
2 weeks ago
London, Greater London, United Kingdom Refugee Council Full timeAbout the RoleThe Refugee Council is seeking a highly skilled and experienced professional to lead our casework team in delivering high-impact services to people seeking asylum and refugees in the UK. As a Senior Casework Manager, you will be responsible for line managing a team of casework advisers, providing expert advice and support to clients, and...
-
Senior Casework Manager
2 weeks ago
London, Greater London, United Kingdom Refugee Council Full timeJob SummaryThe Refugee Council is seeking a highly skilled and experienced professional to lead our casework team in delivering high-impact services to people seeking asylum and refugees in the UK. As a Senior Casework Manager, you will be responsible for line managing a team of casework advisers, developing and maintaining professional relationships with...
-
Disrepair Casework Specialist
3 days ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full time{"title": "Disrepair Caseworker", "description": "Job SummaryWe are seeking a skilled Disrepair Caseworker to join our team at Novax Recruitment Ltd. As a Disrepair Caseworker, you will be responsible for completing casework for Pre-Action Disrepair cases, maintaining accurate case records, and supporting the team in effective management of legal disrepair...
-
Disrepair Casework Specialist
3 days ago
London, Greater London, United Kingdom Novax Recruitment Ltd Full time{"title": "Disrepair Caseworker", "description": "Job SummaryWe are seeking a skilled Disrepair Caseworker to join our team at Novax Recruitment Ltd. As a Disrepair Caseworker, you will be responsible for completing casework for Pre-Action Disrepair cases, maintaining accurate case records, and supporting the team in effective management of legal disrepair...
-
Senior Casework Manager
2 weeks ago
London, Greater London, United Kingdom Refugee Council Full timeAbout the RoleThe Refugee Council is seeking a highly skilled and experienced professional to lead our casework team in delivering high-impact services to people seeking asylum and refugees in the UK. As a Senior Casework Manager, you will be responsible for line managing a team of casework advisers, providing expert advice and support to clients, and...
-
Senior Casework Manager
2 weeks ago
London, Greater London, United Kingdom Refugee Council Full timeAbout the RoleThe Refugee Council is seeking a highly skilled and experienced professional to lead our casework team in delivering high-impact services to people seeking asylum and refugees in the UK. As a Senior Casework Manager, you will be responsible for line managing a team of casework advisers, providing expert advice and support to clients, and...
-
Senior Caseworker
4 months ago
London, United Kingdom Ministry of Justice Full timeSalary - £37,174 - £40,403 Number of jobs available - 1 Detail of reserve list - 12 Months Region - London City/Town - London Building/Site - RCJ LONDON, WC2A 2LL Grade - HEO Organisation Grade for MoJ - HEO Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working Role Type - Operational Delivery Job...
Senior Casework Officer
4 months ago
About the role
You will be working in a fast-paced environment and be responsible for the administration of all casework to ensure timely responses to students, maintaining student casework records, and providing support for the organisation of panels in all areas of complaints, appeals, student conduct and Support to Study.
You will be working with a wide range of key stakeholders across the University and with external bodies such as the Office of the Independent Adjudicator. The unique vantage point that comes with being involved in all our processes, and your confident use of data, means that we are expecting you to be central to continuously improving our ways of working, and challenging what is not serving our team goals.
About you
You have experience in a comparable environment, such as complaints, customer-facing administration roles, an ombudsman, or Higher Education.
You have experience in key administration skills such as inbox management, working with a collaborative platform such as SharePoint and data management.
You understand the importance of high-quality data and have experience in basic data interrogation on Excel to support the Casework Managers with case numbers, trends, and reporting. You have a strong understanding of Data Protection principles and GDPR legislation and are confident and diligent in dealing with confidential data in particular.
You are a tactful and diplomatic communicator, especially when dealing with someone in distress.
You can evidence your commitment to staying up to date with sector developments and the bigger picture beyond your immediate role.
You will have a keen eye for detail and can navigate and interpret complex and comprehensive regulations to advise students and staff.
You work well under pressure and to strict timeframes, independently organising your workday and with the ability to reprioritise to facilitate urgent and unexpected tasks.
You can build a good working rapport with key stakeholders across UCL and external regulatory bodies.
You are committed to fairness, transparency, and the principles of natural justice, and are confident in upholding due process to be fair to all students.
You have an eye for identifying areas for improvement and innovation and are confident in presenting your solutions to inefficiencies and unsuitable working practices.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days’ annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance