RF-HW Customer Support L2 Principal Engineer

Found in: Talent UK C2 - 2 weeks ago

Swindon, United Kingdom SEQUANS Full time
UK – READING, M4 CORRIDOR

As part of the Hardware-Platform team and part of virtual customer support level2 team made of engineers across R&D fields, you will be working with two other colleagues on RF HW Support.

 

RESPONSIBILITIES
  • Team work sharing workload with colleagues as well as liaising with Techleads & other teams
  • To be a R&D point of contact for Field Application Engineers and customer Project Managers
  • Responsible for customer OTA testing, driving UK R&S DST200 kit when needed
  • Responsible for Customer HW design reviews, analyse/reproduce/investigate RF/BB issues, be responsive to fix issues as they arise
  • To effectively communicate progress and status through emails, reports and presentations
  • To be actively involved with customer documentation updates and Tech Writer
  • To grow capabilities and quality of HWSL2 customer support
    • To play part adjusting development strategy and deliverables
    • To raise awareness, priority call and propose changes
    • Identifying resource and recruiting needs
PROFILE
  • LTE experience (design, systems, test) and familiar with 3GPP standards
  • Keen to take responsibilities, assess workload, scheduling & being responsible for others
  • Self-starter. Able to work autonomously.
  • Self-motivated, team player, able to pro-actively communicate with all employees
  • Strong sense of ownership and responsibility
  • Work well in a fast paced environment within a multicultural team and at all levels
  • Creative thinker with strong problem solving skills
  • Team oriented attitude
  • Must have excellent communication and presentation skills
REQUIREMENTS
  • Engineering degree/MSc in Computing, Maths or Engineering
  • 10 years’ work experience in RF Design, Testing or System Design (working in telecoms environment a plus)
  • Work experience as a customer support or as a Techlead a plus
  • Work experience as RF HW Engineer, able to troubleshoot and solve RF issues
  • Demonstrate analytical expertise by providing the needed conclusions
  • Understanding of LTE/IoT/5G RF testing
  • Knowledge of standards, conducted vs radiated
  • HW Design, PCB CAD viewer, schematics/layout/mechanical expertise, Thermal and ESD
  • Ability to multi-task, ability to see trends, prioritising, liaising, documenting
  • Experience building case for virtual resource support, tracking progress/schedule. Planning and adjusting to changes
  • RF Production constraint awareness: statistical spread, RMA a plus
  • Some travel may be required between company and customer sites
PREFFERED DETAILED KNOWLEDGE AT RF LEVEL
  • HW Design expertise skill, routing design guidelines, modules, host, shielding, grounding
  • Customer product trends, environment conditions and certification needs
  • LTE 3GPP standard awareness
  • FCC, GSMA, CTIA Standards
  • Analytical skills
  • Familiarity with controlling lab equipment such as signal generators, spectrum analysers, vector signal analysers, multi meters, oven, power supplies is needed
ADDITIONAL USEFUL EXPERIENCE MAY INCLUDE
  • Soldering skills
  • PSU DCDC/LDO, Power consumption
  • UART/USB/SIM/JTAG interfaces
  • GPIO, level shifter
  • MIPI/SPI/I2C
  • RF Spurious
  • RF Simulation

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