Retail Assistant Manager

5 months ago

Oxfordshire, United Kingdom Majestic Full time

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine are looking for dynamic, ambitious and driven individuals in the Oxfordshire area who want to grow and develop in a company that's revolutionising retail

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.

The Role

As a Majestic Assistant Manager, you are responsible for supporting your Store Manager in driving the sales performance and day-day running of your store. You’ll deliver an exceptional customer experience and optimise KPI performance all while maintaining high operational standards. You will support more junior team members to excel and reach their full potential.

Key Responsibilities:

At Majestic Wine, our Customers are at the heart of everything we do. In this role you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Support your Store Manager in driving the performance and day-to-day operations of your store. Take responsibility of the store and team in their absence.

Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.

Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases

Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.

Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.

Support the recruitment, management & development of the team. Be a sounding board and source of support for more junior team members, feeding back to your Store Manager as appropriate.

Support more junior team members to develop their product knowledge and pass their WSET qualifications and continuously develop your own knowledge.

Take accountability and pride for the physical appearance and maintenance of your store both internally & externally - ensuring swift reporting and escalation until resolved.

Continuously identify opportunities to make improvements which will optimise the operational running of the store.

Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.

Support the cascade of store, regional and business updates and communications.

Knowledge & Skills Required:

Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment

Be able to demonstrate your ability to deliver exceptional customer experience & service

Experience of understanding retail KPIs and how to drive improvements

You can prioritise and strategically problem solve in high pressure environments

Self-motivated, able to thrive when working alone and as part of a team

A can-do attitude with a passion for seeing problems through to solutions

Excellent communication and time management skills

WSET 2 Qualification is essential. Willingness to work towards WSET 3 Qualification in order to progress to Store Manager

Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you?

Competitive Salary & Performance Bonus

Up to 20% staff discount

Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes

Fantastic incentives that take you around the world to explore our different vineyards.

A contributory Company Pension Plan

Life Assurance (Worth 3 times your annual salary)

Uniform provided

29 days holiday, including public and bank holidays.

PLUS invites to wine tasting events

Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line

Company maternity, paternity and adoption leave after 26 weeks.

Long service rewards

Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.

Company sick pay scheme

Job Specifics:

Contract: Permanent

Hours: 39 and 45 Hours Per Week Contracts Available

  • Retail Senior Advisor

    2 months ago

    Oxfordshire, United Kingdom EE Retail Full time

    Looking for your chance to shine?This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn’t just a title, but a badge you wear with pride. You’ll be a force within your team, deputising and overseeing the store when the Manager and Assistant...

  • Retail Senior Advisor

    2 months ago

    Oxfordshire, United Kingdom EE Retail Full time

    Looking for your chance to shine?This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn’t just a title, but a badge you wear with pride. You’ll be a force within your team, deputising and overseeing the store when the Manager and Assistant...

  • Retail Senior Advisor

    2 months ago

    Oxfordshire, UK, OX1 1NZ, Oxford, United Kingdom EE Retail Part time

    Looking for your chance to shine?This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn’t just a title, but a badge you wear with pride. You’ll be a force within your team, deputising and overseeing the store when the Manager and Assistant...

  • Retail Sales Assistant

    4 months ago

    Oxfordshire, United Kingdom Majestic Wine Warehouses Ltd. Full time

    Discipline: - Retail Operations- Job type: - Permanent- Job ref: - 006585- Published: - about 1 hour ago**Fancy joining the UK’s number one Wine Specialist?** **Majestic Wine Oxfordshire Team are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail!** **The Role** As a Sales...

  • Marketing Assistant/ Content Assistant

    1 month ago

    South Oxfordshire, Oxfordshire, United Kingdom Headliners Recruitment Full time €25,000

    3124 - Marketing Assistant - Perm - Henley-on-Thames - up to £25K A prestigious luxury retail brand is seeking a passionate and dynamic Marketing Assistant to join their growing team in Henley-on-Thames. This is a fantastic opportunity for someone looking to kick-start their marketing career in the high-end retail sector. You will support the marketing...

  • Sales Assistant

    5 months ago

    Oxfordshire, United Kingdom British Heart Foundation Full time

    **Loca**tion**:36 Bury Street, Abingdon, OX14 3RA **Hours/Work pattern**:7 hours per week (one day out of seven) **Contract**:Permanent Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? We are looking for a Sales Assistant to join our store team. **About the role** When it comes to...

  • Marketing Assistant

    1 month ago

    South Oxfordshire, Oxfordshire, United Kingdom Headliners Recruitment Full time €25,000

    3124 – Marketing Assistant – Perm – Henley-on-Thames – up to £25K A prestigious luxury retail brand is seeking a passionate and dynamic Marketing Assistant to join their growing team in Henley-on-Thames. This is a fantastic opportunity for someone looking to kick-start their marketing career in the high-end retail sector. You will support the...

  • Customer Service Assistant/forecourt Assistant

    4 months ago

    Oxfordshire, United Kingdom Shell Budgens Ducklington Full time

    **We are Looking for a customer assistant/ forecourt attendant to join our team here at Shell Ducklington Little Waitrose.** **The shift pattern would be**: Three days a week, including one day at the weekend (6am - 2pm) **Role Responsibility's (not limited too)**: - Work the early morning deliveries. - Clean the Forecourt. - Empty and replace all outside...

  • Assistant Shop Manager

    4 months ago

    Oxfordshire, United Kingdom Shaw Trust Full time

    Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down...

  • Assistant Restaurant Manager

    5 months ago

    Oxfordshire, United Kingdom KFC UK & Ireland Full time

    At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Assistant Restaurant General Managers (ARGM) bring a wealth of experience from diverse sectors, including supermarkets,...

  • Assistant Restaurant Manager

    5 months ago

    Oxfordshire, United Kingdom KFC UK & Ireland Full time

    At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Assistant Restaurant General Managers (ARGM) bring a wealth of experience from diverse sectors, including supermarkets,...

  • Assistant Manager

    3 days ago

    Bampton, Oxfordshire, United Kingdom Greene King Full time

    Company DescriptionCheck all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.As Assistant Manager, you'llbe at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and...

  • Assistant Site Manager

    4 weeks ago

    Oxfordshire, United Kingdom Fawkes & Reece London Full time

    Job Title: Assistant Site ManagerWe are currently working with a leading residential developer to assist in their search for an Assistant Site Manager in the Oxford area. This will be on a 150-unit traditional build housing scheme.Our client has many traditional build projects across Oxfordshire and a strong pipeline of work, ensuring no issues with the...

  • Assistant Site Manager

    3 weeks ago

    Oxfordshire, United Kingdom Fawkes & Reece London Full time

    Job Title: Assistant Site ManagerWe are currently working with a leading residential developer to assist in their search for an Assistant Site Manager in the Oxford area. This will be on a 150-unit traditional build housing scheme.Our client has many traditional build projects across Oxfordshire and a strong pipeline of work, ensuring no issues with the...

  • Assistant Site Manager

    3 weeks ago

    Oxfordshire, United Kingdom Fawkes & Reece London Full time

    Job Title: Assistant Site ManagerWe are currently working with a leading residential developer, Fawkes & Reece London, to assist in their search for an experienced Assistant Site Manager to join their team in the Oxford area.This is a fantastic opportunity to work on a 150-unit traditional build housing scheme, overseeing all stages of the build and ensuring...

  • Assistant Site Manager

    3 weeks ago

    Oxfordshire, United Kingdom Fawkes & Reece London Full time

    Job Title: Assistant Site ManagerWe are currently working with a leading residential developer, Fawkes & Reece London, to assist in their search for an experienced Assistant Site Manager to join their team in the Oxford area.This is a fantastic opportunity to work on a 150-unit traditional build housing scheme, overseeing all stages of the build and ensuring...

  • Assistant Site Manager

    3 weeks ago

    Oxfordshire, United Kingdom Fawkes & Reece London Full time

    We are currently working with a leading residential developer, to assist in their search for an Assistant Site Manager around the Oxford area. This will be on a 150 unit traditional build housing scheme. Our client has many traditional build projects across Oxfordshire and strong pipeline of work, so there would be no issues with the longevity of work. This...

  • Care Assistant

    4 months ago

    Oxfordshire, United Kingdom Healthcare Homes Full time

    Care Assistant Cedar Court - Witney £12.10 per hour 44hrs per week - Day Shifts 8am-8pm (including every other weekend)  Healthcare Homes are recruiting for a Full Time Care Assistant to work at Cedar Court in Witney. Working as part of our care team is a rewarding and fulfilling role and we are looking for people who are kind, caring...

  • Assistant Manager

    3 days ago

    Witney, Oxfordshire, United Kingdom Greene King Full time

    Company DescriptionSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Please note: The salary advertised will be pro-rated based on a 24-hour workweek over 4 daysAs Assistant Manager, you'llbe at the heart of our management team helping to ensure the smooth running of a busy pub. From the...

  • Assistant Site Manager

    3 weeks ago

    Oxfordshire, United Kingdom Knightwood Associates Full time

    Assistant Site Manager Job DescriptionWe are seeking an experienced Assistant Site Manager to join our team at Knightwood Associates. As a key member of our construction team, you will be responsible for ensuring the successful delivery of our projects.Key Responsibilities:Manage all aspects of the construction process, including quality control, health and...