Future Opportunities

4 weeks ago


Edinburgh, United Kingdom Burberry Limited Full time

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

 

Job Purpose

The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. 

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. 

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    

 

Responsibilities

 

  • Meet and exceed individual and store sales and other commercial KPIs  
  • Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction 
  • Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling 
  • Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. 
  • Be efficient in following-up and delivering after-sales services to our clients 
  • Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required 
  • Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines 
  • Foster team work and a positive work climate 
  • Build meaningful relationships with Clients 
  • Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. 
  • Capture new luxury clients to grow the individual and store client book with a commercial objective mindset 
  • Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests 

 

Personal Profile

  • A proven track record in delivering sales and exceeding targets 
  • Previous experience in Clientelling  
  • A strong interest in fashion, art and culture  
  • Strong product knowledge and good understanding of store retail operations 
  • Understanding of competitor products  
  • Other language knowledge is desirable 
  • Demonstrates Confidence, Curiosity, Conviction, and Care  
  • Detail-oriented and creative with a passion for selling  
  • Flexible, collaborative and adaptable approach to work 

 

Measures of Success

  • Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR) 
  • Service targets (Guest Experience, Net promoter score) 
  • New client acquisition (conversion and retention) 
  • Number of appointments held on a monthly basis 

 

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


  • Future Opportunities

    1 month ago


    Edinburgh, United Kingdom Burberry Limited Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to provide an...

  • Graduate Internship

    16 hours ago


    Edinburgh, United Kingdom W. L. Gore & Associates Full time

    **Job***: Supply Chain **Primary Location***: Europe-GB-SCT-Edinburgh **Travel%***: None **Shift***: Day **Schedule***: Full-time **Graduate Internship - Future Supply Chain Program (f/m/d)** **-** **231021** **About Us**:Gore is a materials science company focused on improving lives through discovery, product innovation and rewarding careers for our...


  • Edinburgh, United Kingdom Mazars Full time

    **Future Choices: Access Accountancy 2023** **Are you interested in a career in accountancy and want to learn through experience?** Discover your future career choices, learn more about our profession and enhance your employability skills as part of a unique one-week work experience programme. During the week you'll take part in: - Introductory virtual...


  • Edinburgh, United Kingdom TLT LLP Full time

    We are recruiting for an Associate to join our Real Estate - Future Energy team in Scotland. This is an opportunity to join our rapidly expanding Future Energy Real Estate practice at TLT, covering all aspects of real estate advice related to clean energy development.  The successful candidate can be based in either Glasgow or Edinburgh on a hybrid...

  • Graduate Opportunity

    3 weeks ago


    Edinburgh, United Kingdom Hays Full time

    We have an exciting opportunity for a technical clerk on a long-term freelance project supporting a local authority in East Lothians Roads and Transport Planning Team The ideal candidate will have knowledge of GIS systems and data entry. As well as a background in engineering, civils or a similar discipline. This is an exciting opportunity to add a...


  • Edinburgh, United Kingdom University of Edinburgh Full time

    **UE05 £25,742 pro rata (£14.11 per hour) or UE07 £37,099 pro rata (£20.33 per hour) depending on level of study** **Edinburgh Earth Initiative, Edinburgh Global** **Part-time and fixed-term: 9 hours per week, starting October 2023 for 9 months** The Edinburgh Earth Initiative is working to build a vibrant student-led research communications and...


  • Edinburgh, Edinburgh, United Kingdom AMG Search Full time

    AMG Search is currently looking for a Financial Planner to join the financial planning division of a growing private wealth and investment group. As a Financial Planner you will be joining an ambitious and fast growing business. New owners have big plans through growth and expansion. You will be a Financial Planner with your own client portfolio of c £30...


  • Edinburgh, United Kingdom AMG Search Full time

    AMG Search is currently looking for a Financial Planner to join the financial planning division of a growing private wealth and investment group. * As a Financial Planner you will be joining an ambitious and fast growing business. * New owners have big plans through growth and expansion. * You will be a Financial Planner with your own client portfolio of c...

  • Register Your Interest

    13 hours ago


    Edinburgh, United Kingdom Sodexo Full time

    Job Introduction At Sodexo , you will be an essential member of the team working either within our Catering or Cleaning team here at Edinburgh Academy  in the beautiful city of Edinburgh .     If you are a team player, and would like an amazing opportunity to make a difference each and every day, then please Register...


  • Edinburgh, United Kingdom Post Office Full time

    SummarySalary: Starting from £12.62 and raising to £14.53 after 12 months (Subject to completion of probation period)Grade: CSCReporting Line: Branch ManagerContract Type: 6 month Fixed Term ContractLocation: Waverley Mall, Waverley Bridge, Edinburgh, E1 1BQ What to expectHere at the Post Office, we’re steeped in tradition, but we’re going places. As...


  • Edinburgh, United Kingdom Arup Full time

    A Future with purpose At Arup we’re dedicated to sustainable development and to do socially useful work that has meaning. Our purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world. We solve the world's most complex problems and deliver what seems impossible. We explore challenges with...

  • Business Analyst

    2 days ago


    Edinburgh, United Kingdom ea Change Full time

    Job Description Graduate Business Analyst Opportunity - Become an Expert in Business Change and IT Transformation Edinburgh | Permanent | £25,000 Eager to springboard your career into the exhilarating world of Business Change? ea Change, with over two decades of expertise in managing Business and IT transformations, is at the forefront of facilitating...


  • Edinburgh, United Kingdom ea Change Full time

    Graduate Business Analyst Opportunity - Become an Expert in Business Change and IT TransformationIs this the role you are looking for If so read on for more details, and make sure to apply today.Edinburgh | Permanent | £25,000Eager to springboard your career into the exhilarating world of Business Change? Look no further! Here’s an exclusive opportunity...


  • Edinburgh, United Kingdom ea Change Full time €25,000

    Graduate Business Analyst Opportunity - Become an Expert in Business Change and IT Transformation Is this the role you are looking for If so read on for more details, and make sure to apply today. Edinburgh | Permanent | £25,000 Eager to springboard your career into the exhilarating world of Business Change? Look no further! Here’s an exclusive...


  • Edinburgh, United Kingdom Hunter Savage Full time

    Role: Senior Structural Engineer Excited about contributing to a sustainable and low-carbon future in the engineering industry? Our client is a dynamic Civil & Structural Engineering Consultancy based in Northern Ireland, specialising in conservation engineering. They merge their passion for built heritage with a dedication to sustainability. Their...

  • Town Planner

    4 weeks ago


    Edinburgh, United Kingdom Penguin Recruitment Full time

    REF: NE(phone number removed)Town Planner - Edinburgh - £Negotiable Are you passionate about shaping the future of our towns and cities? Do you possess the vision and expertise to create vibrant, sustainable, and thriving communities? If you're a dedicated Town Planner looking for a challenging and rewarding opportunity, we want to hear from you!Our client,...

  • Town Planner

    4 weeks ago


    Edinburgh, United Kingdom Penguin Recruitment Full time

    REF: NE(phone number removed) Town Planner - Edinburgh - £Negotiable Are you passionate about shaping the future of our towns and cities? Do you possess the vision and expertise to create vibrant, sustainable, and thriving communities? If you're a dedicated Town Planner looking for a challenging and rewarding opportunity, we want to hear from...


  • Edinburgh, United Kingdom ea Change Full time

    Graduate Business Analyst Opportunity - Become an Expert in Business Change and IT TransformationIs this the role you are looking for If so read on for more details, and make sure to apply today.Edinburgh | Permanent | £25,000Eager to springboard your career into the exhilarating world of Business Change? Look no further! Here’s an exclusive opportunity...


  • Edinburgh, United Kingdom ea Change Full time

    Graduate Business Analyst Opportunity - Become an Expert in Business Change and IT TransformationIs this the role you are looking for If so read on for more details, and make sure to apply today.Edinburgh | Permanent | £25,000Eager to springboard your career into the exhilarating world of Business Change? Look no further! Here’s an exclusive opportunity...

  • Events Coordinator

    16 hours ago


    Edinburgh, United Kingdom University of Edinburgh Full time

    **UE06 £29,619 - £34,308 per annum** **College of Arts Humanities and Social Sciences/Edinburgh Futures Institute/Marketing & Communications** **Full-time, 35 hours per week** **Open-ended contract** We are looking for an Events Coordinator to join our growing event team at the Edinburgh Futures Institute. **The Opportunity**: This is a great...