Northumberland Community Engagement Team Service Manager
6 months ago
About us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.
Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
About the Service -Treatment & Recovery Services
Our dedicated treatment and recovery services offer tailored support to help people challenge dependency. We understand that recovery from dependency is a personal process, and we know that it is possible with the support.
At Changing Lives, we recognise that substance dependency is often something that emerges linked to life experiences and we are here to help people explore, make meaning and decide what changes they would like to make moving forward.
We work with people at every stage of their recovery journey. We offer an effective therapeutic support for people, and on-going support as life progresses. We also support people to connect within their communities and to other services that can help with other issues arising, including employment, housing, family relationships, mental health and more.
About the Job
This is an exciting opportunity to be part of and lead the Northumberland Mental Health Community Engagement Team and the North Tyneside Mental Health Assertive Engagement Team. The services offer practical and emotional support, to people who are accessing mental health provisions within the community. To be part of a confident and competent workforce. To promote positive mental wellbeing and reduce the stigma of mental health. Actively engaging and communicating with other practitioners within Changing Lives and external partnerships and/or stakeholders. Building effective growth and fostering relationships with those that use the service.
The Service Manager will be responsible for the delivery of Changing Lives Northumberland Community Engagement Team and the North Tyneside Assertive Engagement Team. The role requires excellent leadership skills and the development of relationships with a range of internal and external stakeholders; moreover, there will be a commitment to involving the people who use the service.
The role will also focus upon identifying and developing new opportunities within the geographical areas responsible for. The Service Manager will be required to manage performance of the service, manage serious and complex situations, negotiate and influence effectively, as and when needed.
Work to the performance standards provided and requested by Changing Lives and comply with all of Changing Lives Policies and Procedures. Support systems and structures that are responsive to the needs of individuals with different levels of risk, complexity, severity, and strengths. Provide a range of flexible and effective psychosocial interventions. Support ‘visible recovery’ within the service. Develop innovative and engaging ways of highlighting recovery across Northumberland and North Tyneside and working jointly with local partners through community settings.
Benefits
25 days annual leave + 2 Well being days + Birthday day off + 8 Bank Holidays – Pro rata'd for reduced hours workingContributory pension schemeDeath in service x2 salary benefitAccess to employee benefit platform Employee savings plan
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